Office Manager Front

Dedicated and focused Front Office

Manager with *5-year background in

Dental operational administration.

Highly organized and systematic

professional with compelling

prioritization and staff leadership

strengths. Diversely qualified,

exercising knowledge of generally

accepted accounting practices,

including reconciliations and reporting.

Banking operations

Process improvements

Report writing

File and data retrieval systems

Event coordination

Customer relations

A/P and A/R Payroll and benefits

Reception

Phoenix College Preparatory Academy

Phoenix, AZ,

X-ray Certification, 01/1981

Associate of Applied Science

Maricopa Community Colleges - South

Mountain Community College

Phoenix, AZ,

Pre-Hygiene

Some College (No Degree)

The Bryman School - Tempe

Tempe, AZ,

Dr Christopher J. Drew

Office Manager Tempe, AZ 06/2006 to 04/2019

Completed billing, collections and reporting duties on daily basis.

Communicated with patients to resolve inquiries, schedule appointments and address billing questions.

Managed office inventory by maintaining documentation of stock.

Liaised directly with customers to meet needs and maintain satisfaction.

Generated financial reports for management review. Dr Michael G. Smith

Office Manager Tempe, AZ 05/2002 to 06/2006

Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.

Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.

Liaised directly with customers to meet needs and maintain satisfaction.

Communicated with patients to resolve inquiries, schedule appointments and address billing questions.

Patricia

Swanson

M. *********@*****.***

C. 480-***-****

Yuma, AZ 85365

Summary

Skills

Education and Training

Experience

PS

Dental Assisting

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