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Loan Processor Customer Service

Location:
Indianapolis, IN, 46203
Posted:
November 30, 2022

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Resume:

John A Sanders

***** ******* ****

Fishers, IN **038

Phone: 317-***-****

Email: adtshi@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Mortgage lending professional with over 28 years of wholesale lending experience.

Self-motivated, loyal, responsible, and goal setting individual.

Reputation for team leadership, high quality of communication skills, and highest level of customer service.

An earnest employee willing and motivated to experience every challenge for career advancement.

Windows XP & 2000, Microsoft Word and Excel, Fusion BPM, Lakewood, and Fraud Guard

Training: Products and pricing, Fair Lending, Risk Level Authority, Fraud detection and RESPA

PROFESSIONAL EXPERIENCE

April 14, 2008 – August 2022 Freedom Mortgage Corporation

Fishers, IN

Sr. Underwriter

Responsibilities included the lending authority to review and clear underwriting conditions, i.e. calculation of income, asset review, and make certain the loan package included all underwriting conditions and was prepared for closing.

Obtain an internal working relationship with account executives, loan processors and the closing staff.

Conventional (including HomeReady and Home Possible). FHA (both full doc and Streamlines). VA (including full doc, IRRL, and NOV) underwriter

Broker Liaison

Working closely with the broker in order to submit the conditions to the underwriter.

Required to meet and maintain high-level deadlines while providing the highest level of customer service while maintaining a pipeline of 75-125 loans.

Required to order flood certification, appraisal reviews and private mortgage insurance.

January 2004 – April 2008 RX Financial Services

Fishers, IN

Sr. Loan Processor

Responsibilities included preparing loan packages for closing while being in constant communication with mortgage brokers, account executives, and underwriters.

Required to meet and maintain the highest level of customer service while maintaining a pipeline of 200 loans for the several different loan officers in the company.

Other responsibilities included updating and clearing underwriting conditions within my level of authority



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