Graphic Designer Customer Service

RELEVANT SKILLS & ABILITIES

Proficient in Microsoft Office, Excel, Publisher, and PowerPoint. Competent at Adobe Photoshop, Illustrator, InDesign. Excellent customer service, administrative support, and word processing. Knowledge of standard office functions, effective record keeping skills, and proficiency in preparing reports and worksheets. Experienced in file and data retrieval systems, along with keeping inventory and mass mailings.

Exceptional verbal and written communication, extremely organized, and detail oriented. Incredible time management, strategic planning, and incredibly resourceful. Anticipates needs and implements confidentiality.

EXPERIENCE

Vocational Rehabilitation, Rockingham, NC 10/2021 to 2/28/2022

Office Assistant Intern

Answered the phone, took messages, transferred calls, and provided information to callers.

Professionally greeted visitors, callers and handle their inquiries.

Created, maintained, and entered information into the database management system.

Operated office equipment and completed new referral intakes and applications.

CCSEP, Rockingham, NC 05/2017 to 03/2020

Receptionist/Clerical Support

Assisted with fundraisers and special events for the Outreach Department.

Worked with senior centers in the community.

Advocated for the churches throughout Richmond County.

Worked collaboratively with various committees.

Worked as Back Receptionist in the absence of the Receptionist. Greeted visitors and customers, answered telephone inquiries and forwarded calls to appropriate department.

City of Raleigh, Raleigh, NC 03/2015 to 05/2015

Recreational Leader

Answered telephone inquiries and provided excellent customer service.

Scheduled recreation areas for customer use.

Collected monies for rentals and use of facilities.

Cleaned areas that were used for recreation.

Affluentry Connection, Raleigh, NC 10/2013 to 10/2014

Owner/Customer Service

Recruited agents for training

Directed prospects through the proper channels for memberships

Placed ads on the internet for advertisers

Answered telephone inquiries.

Maintained excellent customer relations and developed customer rapport

Sir Speedy Printing Company, Raleigh NC 06/2012 to 11/2012

Typesetter/Graphic Designer

Filled requests for customers via print or graphic designs as required.

Answered telephone inquiries.

Took specs for orders over the phone.

Created logos, newsletters, and brochures.

At-Home, Raleigh, NC 02/2009 to 05/2012

Caregiver

Provided a safe and stable environment for sick grandchildren.

Maintained a steady routine and schedule.

Provided primary medical care.

Reported progress and issues to appropriate adults.

Transported and took to all doctor appointments.

Provided healthy meals and personal care.

Randstad Work Solutions, Raleigh, NC 12/2006 to 02/2009

Administrative Assistant

Contracted services through temp agencies.

Diplomatically resolved customer complaints on an as-needed basis.

Prepared reports, worksheets, and mass mailings.

Created and monitored a tracking log filing system.

Maintained all record-keeping procedures.

Delegated responsibilities to employees to meet the company’s expectations.

EDUCATION

Stevens Henager College

Salt Lake City, Utah

Associate Science degree in Graphic Arts 2009-2012

School for Executive Secretaries

Jersey City, New Jersey

Bachelor of Science degree in Business Administration 1980-1984

Contact this candidate