supply chain, customer service, warehousing

SHARRON MATTESON POLK

●Email: *************@*****.*** ● Phone: 979-***-****

OBJECTIVE:

Seeking Data Entry Clerk Position

QUALIFICATIONS:

● Proficient in SAP, Microsoft Office, and other computer applications

● Sales, product, and inventory management knowledge

● Excellent organizational, communication, collaborative and interpersonal skills while projecting a positive image in sometimes difficult and stressful situations

● Ability to multitask and prioritize with continuous attention to detail, while meeting deadlines

● Strong leadership skills

● Excellent problem-solving skills

● High degree of initiative and flexibility in job assignment/work schedule

● Self-motivated, dependable, and accurate

● Established and maintained networking system

● Established history of excellent performance

● Proven teamwork skills

● Financial acumen

● Ability to rapidly acquire new skills

EMPLOYMENT HISTORY:

BASF - FREEPORT, TX 2009-2017

SUPPLY CHAIN PLANNER II – 2009 to 2017

Supply chain and logistics for Freeport Co-Products/Intermediates for CM and G-CMP Polyamide Wide-Spec, and Exports and Imports for Polyamides.

Management of co-products inventories using push strategy out of Freeport Plant site. Has financial impact directly to EBIT.

Disposition of wide-spec Polyamide and Sales.

Back-up for Ammonia Sulfate / Intermediates Sales and Shipping.

Loading, shipping, and logistics for C&IC (Caprolactam, Cyclohexanone, HAS, Anolon).

Co-Product Marketing and Sales (Nitric Acid, EP-310, EP-316, Kettle Btms).

Authorizing and coding of invoices on warehousing and off-site tank storage and tracking of costs.

Creation of PO’s for raw materials and packaging.

Planning/execution of imports and corresponding swap movements with domestic sales.

Establish product pricing with regard to raw materials.

CUSTOMER SERVICE REPRESENTATIVE – 2001 to 2009

Represent BASF as primary point of contact for KTI customers Manage order entry process through supply chain order fulfillment to customer. Ensures customer satisfaction.

Pursue credit approvals/releases, coordinate logistics for various shipments. Notify customers of shipping problems/delays and resolve discrepancies.

Responsible for inventory management at Dalton Terminal

Daily interfacing with product/business managers, sales, credit dept, material planners, manufacturing, shipping, third party warehouses, tollers and distributors regarding manufacturing, shipping and inventory control.

KTI Customer Service Representative for Global Customer Information Management (CIM) team.

WorldAccount Administrator

Supports supply chain, logistics, finance, sales and marketing initiatives.

Multiple roles in SAP including pricing, order entry/change, inventory management, exports/imports, credits/debits, rebates, invoicing, returns, non-conformances, customer master setup and maintenance and vendor managed inventory (VIM.)

DEMAND/PRODUCTION PLANNING – 2001 to 2002

Responsibilities included production planning and inventory control for Polycaprolactam plant/warehouse and third-party locations.

Daily activities included updates and changes to Poly production plan, i.e., rate changes, product changes, sales forecasts/demands which required daily interaction with Sales and Marketing Managers, Production Engineer, PST Manager, Operations Manager, Sales personnel, and Customer Service Representatives to ensure a production schedule that supported sales objectives and optimized inventory levels. Daily interfacing with production personnel and warehouse personnel to coordinated packaging and scheduling of shipments with warehouse to ensure achievable schedules.

Further responsibilities included purchase order and transfer order input, inventory reconciliation/inventory accuracy, monitoring aged and /or off-spec inventory, correcting inventory discrepancies.

Developed end of month report, and updated production/off grade reports which are used for the final Polycaprolactam Monthly Report.

WAREHOUSE CLERK/ASSOCIATE IV – 1978 to 2001

14+ years with BASF at the Polycaprolactam Plant in warehousing/inventory control (23 years total with 8 years for Mundy.)

Responsible for daily production/packaging entry/reports, daily packaging /shipping schedule, hopper levels.

Responsible for third party inventory (JIT), transfers, corrections.

Responsible for all end of month inventory reports.

Developed excel spreadsheets and forms still being used such as the warehouse shipping schedule, hopper car board, dump sheets, loading sheets, returns, etc.

Trained in all aspects of warehouse operations such as drum, box, tote bin, railcar, boxcar loading/unloading; hopper swaps, equipment maintenance/repair, licensed fork truck / track mobile operator.

First SAP user at Freeport site and trained in and setup Polycaprolactam verps, boms, article numbers (raw materials, packaging material, end products) in addition to daily production, packages, bulk, etc. SAP entries.

Trained in export / import purchase order entry.

30 years’ experience with BASF Corp including 22 years in warehousing/inventory management and 8 years in customer service.

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