Delivery Driver Customer Service

JOHN BALLARD

**** * ******* ** *** *b, Fort Collins, Colorado, 80526, US 872-***-**** **************@*****.*** Team player who is dedicated to the company's success. Demonstrated track record of safe and efficient vehicle operations, as well as high levels of customer satisfaction. Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills. Excellent record of keeping damages and claims to minimum while maximizing load volumes.

Self-motivated and open to working a variety of shifts. Quick learner who can adapt to changing circumstances. Leading moving crews across the full range of services, from packing to unloading and set up, is a plus. Team development

DOT Regulations

Trip planning

Inspections

Flatbed truck expertise

Valid Illinois driver's license

Problem-solving skills

OSHA requirements knowledge

Warehouse and fulfillment

Deadline-driven

Supervision

Commercial driving expertise

GED 2012

Aurora Public Schools GED Testing Center Aurora, CO Quality Control and Safety Technologies - Some college (No degree) NCCER Alachua, FL

Professional Mover February, 2012 to March, 2014

Murphysboro mover Murphysboro, Tn

Estimated weights, heights, and centers of balance to make precise placements. Contacted customers to inform them of delayed delivery times, resulting in a [Number]% reduction in calls to support lines. Completed daily logs on time to keep internal records up to date and meet DOT requirements. Separated the cargo received by account number and destination. Kept track of how much time I spent on each assignment each day for productivity reporting. Residential Roofer April, 2014 to May, 2015

Elite roofing Denver, CO

Used all tools and equipment safely to avoid worksite injuries. Removed snow, water, and debris from roofs prior to applying roofing materials. Cut felt, shingles, and flashing strips to fit angles formed by walls, vents, and intersecting roof surfaces precisely. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Professional Mover January, 2017 to August, 2020

Fist Chicago moving Chicago, Illinois

Loading and unloading customer items in a safe and timely matter. Contacted customers to inform them of delayed delivery times. Estimated weights, heights, and centers of balance to make precise placements. Completed daily logs on time to keep internal records up to date and meet DOT requirements. Separated the cargo received by account number and destination. Kept track of how much time I spent on each assignment each day for productivity reporting. Managed efficient cargo transfers to keep routes on track. Kept a clean driving record by following all traffic laws, remaining cautious and alert in unfamiliar areas, and maintaining vehicle control at all times. Fastened chains, straps, covers, and binders to secure the load during transit. Customers and supervisors were informed of all emergencies, weather delays, and carrier schedule changes. Delivery Driver January, 2021 to May, 2022

Tesla Expedite Inc. Lyons, IL

Spoke with customers on the phone as well as in person. Pre-trip and post-trip safety inspections were completed, with any defects or malfunctions being recorded and reported. Choose the best routes in accordance with delivery instructions to meet tight deadlines. Carefully loaded items into the delivery vehicle to prevent damage during transport. Completed all required paperwork in legible and neat handwriting. Loaded and secured items in trucks to avoid parcel damage during delivery. Recorded each delivery using proper paperwork before leaving the warehouse. Read and understood maps, as well as written and verbal directions.

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