Operations manager and academic affairs
Resume:
Nazmi Masri
Operations Management And Head Of Academic Affairs
An executive with +14 years of experience in operating educational and administrative management, behavioral management, and curriculums with hands-on experience in planning activity charters and operating schools.
Enthusiastic team member eager to contribute to team success through hard work, attention to detail, and excellent organizational skills ensuring overall success by working in collaboration with all stakeholders to foster the best practice and proper pedagogy and encourage creative work environments through recognition for inspiration to excel. Conserve the organization's vision and work on its mission by maintaining its high standards and optimizing its operation.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
People-centric and Driven by the organization's mission and believe that fostering a healthy and safe environment enriches the capabilities of every stakeholder. Achieving objectives require a sustainable improvement plan built on adequate execution. The best application is observing the process, acknowledging its gaps, and working on professionally developing strategies to divert these gaps into opportunities. A strong believer in empowerment and building skills through collaborative team efforts to achieve key objectives.
Always try to serve as a role model!
Work History
2019-08 - 2022-08
Head of Academic Affairs
Dar Jana International School, Jeddah, Saudi Arabia
1-Foster Collegiality and team spirit among staff members.
Acted as a scrum master in weekly administrative and academic meetings. This helped raise communication and provided a clear scope of operations.
Provided communication with students and parents by organizing seminars and webinars. On different occasions, these meetings were essential to the organization as it met its objectives.
2-Prepare SOPs, and academic and non-academic reports and share them with corporate for data analysis, optimization planning, and execution.
3-Promote suppositions for high-level performance to staff and students. This was accomplished by:
Analyzing both in-house formative and summative assessments, and external standardized and diagnostic tests such as MAP (growth and screening, SAT and AP and working in collaboration with academic departments on identifying the learning gaps to align the departments' standards vertically and review its curriculum.
Creating plans and communicated deadlines to complete projects on time
Meeting quality control and call center to arrange the appropriate mechanism to report and inform parents and teachers.
Organize and arrange action plans to assist and work in improving learning gaps, emphasizing the teaching and learning opportunity gaps.
Meeting parents in order to deliver and decide upon the best strategies and methodologies to support their children.
Meeting parents who had non-academic concerns and together achieving common goals.
4-Recognize excellence and achievement.
Regulated many workshops and facilitated many, which, as positive discipline, SIS integration, and procedures. These workshops were highly recognized by all team members which raised morale and enthusiasm.
Demonstrated respect, friendliness and willingness to help wherever needed
Met daily staff members and teachers and had the objective to observe our 170 teaching members, receptionists, call center, registration, supervisors, quality controllers, facility management, and administrators to ensure key performance indicators are met, evaluate their performances, recognize high performers and assign others to professional development. This practice implied unity.
5- Played a direct role in planning activities in place with academic and non-academic departments (Accounting, Procurement, Transportation, Admissions, HR, IT, FM) in coordination with the board of directors, and superintendents to ensure the attainment of the school's mission.
Followed up on financial statements and coordinated with corporate to establish the best course of action when the need arises. At certain junctures, had to intervene and work with our team on placing the best strategies to minimize delinquency.
Worked with procurement to optimize all available resources and utilize them efficiently without affecting service quality. One of which is a relationship built with multiple providers and services " Books, Event Venues, Stationary, Activities, Hygiene Service Providers, and many more".
Monitored company inventory to keep stock levels and databases updated
Worked with admissions on implementing MAP screening into our system and made sure that newly enrolled students are well induced to school, academically and culturally, and that they are well evaluated and observed, and offered support if needed.
Worked with IT on establishing and building our SIS, PowerSchool. This was a huge project as we shifted from an in-house dashboard and SIS to an internationally recognized SIS. We worked on multiple platforms as we diverted simple Google sheets and docs into a well-integrated SIS. I monitored and worked collaboratively with the IT team and corporate to provide the best quality that served our school upgraded application usage and internet capacity.
Played a role in introducing our blended learning model. As Covid-19 emerged, education has changed substantially. My team and I worked together on building our model utilizing different applications and add-ons that are today one of the best models introduced in the Western Region.
6-Orient new staff and offer induction programs
From the first day, make sure I attend all demos after shortlisting and share my feedback with HR for final decision taking. This allows me to identify my colleagues' strengths and areas to improve. By that, I schedule observations and set action plans.
7-Work with planning committees and facilitate accreditation
Worked with the leadership team on building planning committees to increment cultural unity and prepare for school and corporate accreditation. With mutual efforts, the corporation was accredited and recognized with distinction.
8- Scheduling
Worked using different scheduling software and systems, utilized PowerSchool and Google Workplace and integrated it with workforce applications.
9-Comply with Organization and Kingdom's policies and regulations affecting the school.
I was assigned as the school's academic advisor by the Ministry of Education and had the privilege to meet and work with the Ministry representatives, School administration, and Noor System representatives.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Ensure a clean, safe, and orderly campus.
Ensure that school rules are observed and that students' discipline is appropriate in accordance with the student code of conduct.
Always try to serve as a role model!
2017-08 - 2019-06
Senior Administrator / Counselor
Dar Jana International School
1-Worked on standards and diagnostic studies related to student performance data in correlation with local and international assessments (PSAT, SAT I, SAT II, AP, GRADE, GMADE, MAP)
Worked on analyzing data and arranged meetings with all academic and non-academic departments to manage process and tasks needed to achieve benchmarks and goals.
Assigned extracurricular activities and worked on differentiating learning and teaching as this helped many students with challenges to improve performance and change many educators' approaches and mindsets.
Managed agendas and calendars, boosting productivity and improving organizational initiatives
2-Facilitated in preparation for accreditation and worked on school standards and planning committees.
Worked as a facilitator in different committees planning to achieve performance standards, embedding understanding of organization's culture. Continuous meetings, empowering educators and motivating them on participating raised team efforts and accomplished substantial achievements.
Collected, validated and distributed information to employees
Generated reports to suggest corrective actions and process improvements
3-Counseled and coached students and parents and served as a guidance counselor for juniors and seniors in preparation for university.
Partnered with many entities and built a strong relationship with companies and establishments that offered outstanding service to our juniors and seniors.
Focused on SEL " Social Emotional Learning " and raised many campaigns to support this mindset with the help of the community.
Prepared wide range of extracurricular activities for students and community service for juniors and seniors.
4- Prepared for many events and was honored to be presenting them. Attended many conferences, summits, and workshops; Dubai-Jadarrah, AdvancEd-Jeddah, Summit-LAU-Beirut,
2011-08 - 2019-05
Senior Administrator / Academic Quality Controller
Dar Jana International School
1-Establish and improve critical tasks and interdependencies in alignment with the 4 practices, instruction, curriculum, teaching, and learning through monitoring, observing, and evaluating teachers and admin.
Attended classes and observed different approaches and methodologies. Emphasized on the
Collect data, coordinate and collaborate with the team on improving student-centered approach and arranged many peer observations to improve performance while encouraging others on maintaining sustainability.
2-Collect data, coordinate and collaborate with my team on improving the practices and approaches used in classes and outside classes.
Collected data through reports, surveys, and exit tickets. Evaluated students and teachers, met teachers to articulate and make decisions.
3-Structure and System; Supervise and ensure operation, data system, class instructional tools, schedules, and safety and substantiate all are operating efficiently.
4-Support staff, teachers, and administrators and collaborate with all staff on providing the best methodologies and raising cultural awareness in alignment with the school's vision.
Organized students and parents meetings, identified difficulties and challenges and worked on plans to improve performance. Yearly, 20% of students with difficulties managed to meet benchmarks after intervening.
5-Responded to, researched, and resolved issues from internal staff, external departments, and parents.
6-Delegated tasks, monitored compliance, and implemented performance improvement plans.
7-Managed quality and accuracy of performance and delivery, and coordinated between different personnel and departments.
8-Helped employees and students with day-to-day work and complex problems by applying motivational and analytical strategies.
9-Interacted with stakeholders professionally by phone, email, or in-person to provide information and resolve problems in certain academic and non-academic situations and directed them to desired staff members.
2009-08 - 2011-08
Liaison and Admissions
Dar Jana International School, Jeddah
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Offered a clear communication between parents, students, teachers, and school administration.
Established a mutual understanding of school regulations and a cooperation strategies between parents, students, and teachers.
Organized meetings to discuss academic and non-academic concerns with guardians and students and guided accordingly.
Prepared evaluations, assessed and managed meetings.
Supervised on admissions ( entrance exams,enrollment process, and interviews with parents and students according to MoE, and oriented parents and students ).
2008-02 - 2009-08
Teacher
Dar Jana International School, Jeddah
Taught Social Studies for grades 7 through 10 and English for grade 5 .
Taught Business Studies for Senior students that included Accounting 1 and Microeconomics.
Kept classroom organized, clean, and safe for all students and visitors.
Prepared comprehensive English curriculum for grade 5 students.
Helped students develop important learning skills and good positive study habits .
Prepared and implemented lesson plans according to pacing schedules and scope and sequence covering required course topics.
Coordinated theme days for classes to encourage interest in reading, resulting in significant increase in reading scores.
Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement.
Worked with administrators on behavioral issues to support needs of all students.
Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
Planned and implemented integrated lessons to meet national standards
Education
2002-09 - 2006-01
BBA
Jinan University - Lebanon
Additional Information
I am a blessed husband and a proud father of two kids.
I was born and raised in Lebanon. I graduated from high school holding an economics and sociology baccalaureat.
I continued my education in Lebanon and graduated with a BA from Jinan University.
I hold a permanent Saudi dependent permit /iqama
I enjoy sports, travelling, and participating in learning opportunities.
Languages
English
Excellent
Arabic
Excellent
Certifications
Leading Schools (CSML-HBS)
Optimize your School with Continuous Improvement (Cognia-AdvancEd)
Getting Started with Curriculum Review ( Cognia )
Montessori Teaching - Fundamental Concepts & Principles
Advanced Fitness Certificate (15 CPD )
ESL Certificate
Production and Operation Management; Project Management
Contact
Address
Khobar, Saudi Arabia, Eastern, 32244
Phone
*****.*****@*****.***
WWW
https://bold.pro/my/nazmi-masri/104
https://www.linkedin.com/in/nazmi-masri-2419a492?l
Skills
Team Management and Leadership
Social and Academic Development
Behavior Management
Student Engagement
Classroom Management
Business Management and Planning
Curriculum Assessment
Professional Development
Counseling
E-Learning
Business Recruitments Understanding
Conflict Resolution
Project Staffing
MS Office ; G-Suite
Scheduling using multiple SIS
Charter Planning
Data Analysis
Event and Activity Planning
Evaluation and Observation
Presentation and Public Speaking
Contact this candidate