Customer Service Assistant Manager
Resume:
Amanda Thomas
Always give ***%
Huntsville, TX **340
**************@*****.***
I have worked in the customer service industry for many years. IAM very detailed oriented and work fast and efficient, Iam organized, certified, and a very hard worker. TABC certified, Foodhandler certified. Authorized to work in the US for any employer
Work Experience
bartender
Roosters - Dayton, TX
September 2021 to January 2022
open bar closed bar counted money customer service cooked food restocked did inventory two times a day cleaned made drinks cooked scrub clean utilized a ordering system and served the best customer service Dayton had seen
Bartender
Buzz Inn Steakhouse - Everett, WA
January 2019 to July 2021
open closed did both duties. restocked reordered inventory duties cooked handled money served my customers cleaned and maintained the expectations of every company' I have worked for. wash clean cut prep store and organize all things made drinks up set up specials ran karaoke. batender
McCormick and schmicks - Seattle, WA
March 2015 to October 2018
set up and closed the bar served my sudtoners cleaned prepped restocked and provided my customers with an excellent experience, I am great at problem solving have great patience for my customers and wiould do anything to assure my teammates and my customers needs were met. Bartender/ Mixologist
Twisted - Seattle, WA
2005 to 2013
• Processed customer's bills or payments
• Enforced rules or regulations
• Provided sales and marketing ideas to promote business along with inventory stocking setting schedules deep cleaning ordering serving and giving my customers the feeling of care and consideration they deserve. iam very detail oriented and can multitask as well as closely monitor my surroundings naturally.
Education
College Degree in Business Management
Green River College - Auburn, WA
January 2016 to July 2018
Skills
• Point of Sale software knowledge
• Enthusiastic, creative and willing to assume increased responsibility
• Strong attention to detail
• Excellent customer service, problem solving, and active listening skills
• Advocacy
• Data Analysis
• Sales
• Event Planning
• English
• Customer service
• Leadership
• Bartending
• Project Management
• Marketing
• Research
• Negotiation
• Kitchen Experience
• Cooking
• Serving Experience
• Restaurant Experience
• Busser
• Host/Hostess
• Microsoft Office
• Commercial Cleaning
• Banquet Experience
• Assistant Manager Experience
• Food Service
• Food Safety
• Serving
• Sanitation
• Presentation Skills
• Management
Certifications and Licenses
TABC
November 2021 to November 2023
i also have my food handlers permit
Food Handler
November 2021 to November 2023
Assessments
Bartending — Proficient
February 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
i have participated and volunteered in the community with organizations such as The Coalition for the homeless, Puget sound ESD policy council and The rotary club (Festival of Trees. I love being apart of a team or community team building it gives me a sense of belonging or purpose outside myself.
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