CARMEN T. MILLER
Apopka, FL *****
**************@*****.***
PROFILE
To pursue a legal career that allows a dynamic growth within a Legal Assistant/ Paralegal position. This position will facilitate a legal career development while assisting attorneys and fulfilling the company’s objective as my own.
Skills:
•Strong verbal and written communication skills
•Receiving and entering patient demographic and insurance information
•Understanding medical terminology, ICD-10 and CPT codes is a plus
•Verifying insurance benefit details, multi taskings administrative duties
•Ability to work in a fast-paced environment completing multiple tasks.
•Familiarity with medical terminology/ Familiar with EMR
•Answering phones, taking messages or directing to appropriate staff if necessary
•Working knowledge of basic computer software skills/ Basic math skills
•CPR recognition by the American Heart Association (BLS for Healthcare Providers)
•Ability to listen, comprehend, and process a variety of detailed information
•Receiving patient co-pays, deductibles and payments, Auditing Case management
•Critical thinking billing/ patient check-in &-outpatient Intake demographic info
•Familiar with Clio Connect, proficient in Microsoft office, micro. Teams, power point, Prezi
•Legal Technology Certification, Lexis Nexis use, West Law, familiar with Pro docs, Best Case, and familiar with Fast case and sherardizing.
•Strategic & Strong Analytical Thinking
•Operational Excellence, correspondence preparer,
•Strong Leadership attributes
•Business Knowledge and Decision Making
•Effective Relationships & networking skills
•ATO & Citrix Web use
Professional Experience:
Law offices of Michael B. Brehne, Paralegal, Altamonte Springs, FL (FT-40 hrs wkly-9/2022-11/2022)
Assist with Calendaring & Scheduling Meet and Confers
Scheduling Depositions & Court Hearings
Scheduled Unilateral Depositions
Prepared Notices
Prepared Cancelation Notices
Calendared Case Managers meetings
Familiar with Prevail
Negotiation Strategies
The Hartford Fire Insurance, Corporate Legal Analyst, Lake Mary FL-(FT-40 hrs Wkly-7/2019-3/2022)
Assist multi-vendor lines of ops, Analysis & resolution of both routine & complicated request
Meeting & exceeding hard deadlines, Business & IT project work, Risk manage STAT cases
Financial trans. processing & regulatory compliance, Claims organ. Support, cont. process improvement, driven problem solver, ability to learn complex software applications.
New Claims triage & multi development process, exceptional customer service, driven problem
Detailed file updates, edits, redacts, work independently driven, Corporate Case opener.
Schedules coordinates meetings, hearings, mediations, input billable hrs
familiar w/ IT time study audit production pilot tester, Emergency Pan Handle Case opener
Workers Comp, Tort, Subro, Pip, Const. Defect, & Wrongful death Claims, Slip & Falls
Routinely Inspects facilities suite transmittal/contract for operations functional abilities
Prepares, distributes correspondence notices, proofread formatting grammar punctuation
Identify operational development, impact statements and incident creation, Disaster Preparation
Forest Lake Law Firm, Front Desk/Legal Assistant, (FT-40 hrs wkly–1/2019-4/2019)
Scheduling/Calendaring mediations, trial, conferences, and meetings.
Administrative duties, preparing multi party correspondences
Scanning/ Mailing docs
Job shadow-Honorable Judge Donald A. Myers, Jr. (PT; 1 day 2 hrs- 1/2017)
•Orange County Court House- 16-H
•Sub Division-41
•Assignments- Domestic Relations
Job shadow-JP Augustin Law Firm PLLC, Att. Vanette Augustine-(PT;1 day 1 hr-1/2017)
• Family Law Case
Job shadow-DSK Law Firm, Att. Lindsay N. Oyewale-(PT; 1day 30mins)-1/2017)
•Family Law Case
Volunteer Work Legal Aid-Att. Jamos "Jay" Mobley- (PT;2mth;300hrs)-2/2017
•VALOR Project Coordinator/ Debtor Creditor consolidations
•Homeless Advocacy Project Coordinator
Full Time Student, Valencia College 2015-2019
Patient Care Tech-Central Florida Regional Hospital, Leesburg FL (FT 40hrs-4/2014-10/2015)-
Patient care through daily assistance w/activities of daily living, provision of clean, comfortable, and safe care environment.
Patient Intake Coordinate, Night Lite Pediatrics, Orlando FL (PT 30hrs-4/2014-10/2014)-
Check In & Check out, invoicing, billing, Administrative duties
Patient Care Coordinator, Caring Angels on Guard, Eustis FL (PRN 30hrs-1/2013-2/2014)-
Provide direct supervision of care given within the community
Ensure all residents are treated with respect and dignity, recognizing induvial needs and encouraging independence
Foster a homelike atmosphere throughout the community
Patient Care Tech I & II, Florida Hospital Waterman, Tavares FL (FT 40hrs-3/2011-11/2012)-
Works under supervision of the professional nurse
Assisting in performing specific duties and activities of daily living in caring for age specific groups, Identified in the position responsibilities.
Front Desk/ Scheduler, Sand Lake Imaging & Radiology, Orlando FL (FT 40hrs-11/200*-**-****)-
Check-in & check out, administrative duties, billing.
Education:
** Academic Superior Success Achievement/ Deans List/ Cum Laude- 5/2019**
Bachelors of Applied Science, specialization in Business and minor Organizational Leadership & Management, ABA Approved
Valencia College, A.S Degree Specialization in Paralegal Studies, Litigation Law, ABA Approved
Valencia College, A.S Degree Specialization in Paralegal Studies, Transaction Law, ABA Approved
Certifications:
•Certified Nursing Assistant- America Nursing Academy-5/2008
•Patient Care Tech I & II- 2011-2016-Currently Expired/ EKG Certification
•CPR/BLS License-2008-2016 – Currently Expired/ Foley Cather Care Cert/ Chest Tubing Cert.
•Certified Prophetic and Dream Institute Graduate- 3/2011
•Legal Technology Certification
Volunteer:
•Member of the Women League of Voters (LWVFL)- 07/ 2018
•Member/Volunteer Phi Beta Kappa-Homeless Thanksgiving Food Dinner-11/2017-2018-(2-5 hrs. mthly)
•Volunteer Citrix Tester-7/2019-current– (.30-1hr Once every six months)
•Religious Organization Secretary/Minute Taker-1/1999-12/2003 (10 hrs. mthly)
REFERENCES WILL BE GIVEN UPON REQUEST