CARMEN T. MILLER

Apopka, FL *****

407-***-****

adtsd5@r.postjobfree.com

PROFILE

To pursue a legal career that allows a dynamic growth within a Legal Assistant/ Paralegal position. This position will facilitate a legal career development while assisting attorneys and fulfilling the company’s objective as my own.

Skills:

•Strong verbal and written communication skills

•Receiving and entering patient demographic and insurance information

•Understanding medical terminology, ICD-10 and CPT codes is a plus

•Verifying insurance benefit details, multi taskings administrative duties

•Ability to work in a fast-paced environment completing multiple tasks.

•Familiarity with medical terminology/ Familiar with EMR

•Answering phones, taking messages or directing to appropriate staff if necessary

•Working knowledge of basic computer software skills/ Basic math skills

•CPR recognition by the American Heart Association (BLS for Healthcare Providers)

•Ability to listen, comprehend, and process a variety of detailed information

•Receiving patient co-pays, deductibles and payments, Auditing Case management

•Critical thinking billing/ patient check-in &-outpatient Intake demographic info

•Familiar with Clio Connect, proficient in Microsoft office, micro. Teams, power point, Prezi

•Legal Technology Certification, Lexis Nexis use, West Law, familiar with Pro docs, Best Case, and familiar with Fast case and sherardizing.

•Strategic & Strong Analytical Thinking

•Operational Excellence, correspondence preparer,

•Strong Leadership attributes

•Business Knowledge and Decision Making

•Effective Relationships & networking skills

•ATO & Citrix Web use

Professional Experience:

Law offices of Michael B. Brehne, Paralegal, Altamonte Springs, FL (FT-40 hrs wkly-9/2022-11/2022)

Assist with Calendaring & Scheduling Meet and Confers

Scheduling Depositions & Court Hearings

Scheduled Unilateral Depositions

Prepared Notices

Prepared Cancelation Notices

Calendared Case Managers meetings

Familiar with Prevail

Negotiation Strategies

The Hartford Fire Insurance, Corporate Legal Analyst, Lake Mary FL-(FT-40 hrs Wkly-7/2019-3/2022)

Assist multi-vendor lines of ops, Analysis & resolution of both routine & complicated request

Meeting & exceeding hard deadlines, Business & IT project work, Risk manage STAT cases

Financial trans. processing & regulatory compliance, Claims organ. Support, cont. process improvement, driven problem solver, ability to learn complex software applications.

New Claims triage & multi development process, exceptional customer service, driven problem

Detailed file updates, edits, redacts, work independently driven, Corporate Case opener.

Schedules coordinates meetings, hearings, mediations, input billable hrs

familiar w/ IT time study audit production pilot tester, Emergency Pan Handle Case opener

Workers Comp, Tort, Subro, Pip, Const. Defect, & Wrongful death Claims, Slip & Falls

Routinely Inspects facilities suite transmittal/contract for operations functional abilities

Prepares, distributes correspondence notices, proofread formatting grammar punctuation

Identify operational development, impact statements and incident creation, Disaster Preparation

Forest Lake Law Firm, Front Desk/Legal Assistant, (FT-40 hrs wkly–1/2019-4/2019)

Scheduling/Calendaring mediations, trial, conferences, and meetings.

Administrative duties, preparing multi party correspondences

Scanning/ Mailing docs

Job shadow-Honorable Judge Donald A. Myers, Jr. (PT; 1 day 2 hrs- 1/2017)

•Orange County Court House- 16-H

•Sub Division-41

•Assignments- Domestic Relations

Job shadow-JP Augustin Law Firm PLLC, Att. Vanette Augustine-(PT;1 day 1 hr-1/2017)

• Family Law Case

Job shadow-DSK Law Firm, Att. Lindsay N. Oyewale-(PT; 1day 30mins)-1/2017)

•Family Law Case

Volunteer Work Legal Aid-Att. Jamos "Jay" Mobley- (PT;2mth;300hrs)-2/2017

•VALOR Project Coordinator/ Debtor Creditor consolidations

•Homeless Advocacy Project Coordinator

Full Time Student, Valencia College 2015-2019

Patient Care Tech-Central Florida Regional Hospital, Leesburg FL (FT 40hrs-4/2014-10/2015)-

Patient care through daily assistance w/activities of daily living, provision of clean, comfortable, and safe care environment.

Patient Intake Coordinate, Night Lite Pediatrics, Orlando FL (PT 30hrs-4/2014-10/2014)-

Check In & Check out, invoicing, billing, Administrative duties

Patient Care Coordinator, Caring Angels on Guard, Eustis FL (PRN 30hrs-1/2013-2/2014)-

Provide direct supervision of care given within the community

Ensure all residents are treated with respect and dignity, recognizing induvial needs and encouraging independence

Foster a homelike atmosphere throughout the community

Patient Care Tech I & II, Florida Hospital Waterman, Tavares FL (FT 40hrs-3/2011-11/2012)-

Works under supervision of the professional nurse

Assisting in performing specific duties and activities of daily living in caring for age specific groups, Identified in the position responsibilities.

Front Desk/ Scheduler, Sand Lake Imaging & Radiology, Orlando FL (FT 40hrs-11/200*-**-****)-

Check-in & check out, administrative duties, billing.

Education:

** Academic Superior Success Achievement/ Deans List/ Cum Laude- 5/2019**

Bachelors of Applied Science, specialization in Business and minor Organizational Leadership & Management, ABA Approved

Valencia College, A.S Degree Specialization in Paralegal Studies, Litigation Law, ABA Approved

Valencia College, A.S Degree Specialization in Paralegal Studies, Transaction Law, ABA Approved

Certifications:

•Certified Nursing Assistant- America Nursing Academy-5/2008

•Patient Care Tech I & II- 2011-2016-Currently Expired/ EKG Certification

•CPR/BLS License-2008-2016 – Currently Expired/ Foley Cather Care Cert/ Chest Tubing Cert.

•Certified Prophetic and Dream Institute Graduate- 3/2011

•Legal Technology Certification

Volunteer:

•Member of the Women League of Voters (LWVFL)- 07/ 2018

•Member/Volunteer Phi Beta Kappa-Homeless Thanksgiving Food Dinner-11/2017-2018-(2-5 hrs. mthly)

•Volunteer Citrix Tester-7/2019-current– (.30-1hr Once every six months)

•Religious Organization Secretary/Minute Taker-1/1999-12/2003 (10 hrs. mthly)

REFERENCES WILL BE GIVEN UPON REQUEST

Contact this candidate