Administrative Assistant Executive

Patricia A Douglas

**********@*****.*** 615-***-**** 296 Highland Heights Drive, Goodlettsville, TN 37072 EDUCATION & PROFESSIONAL TITLES

**** **** ********* ** ******** response for the South-Central Conference—SDA Red Cross 2004 Co-chair of 2004 United Way Campaign Fisk University 1992 – 1994 Attended the Tennessee State University 1987 GED - Cohn Adult Education School

1987 Certified Clerical

1973 – 1974 Certified Nursing Technician Nashville State Area & Vocational Technical School

(NSCC)

SKILL SUMMARY

Patricia Ann Douglas is an experienced professional, apt in office administration and clerical support, which includes managing and archiving confidential information. Douglas’ skills extend to being proficient in Microsoft Office, Excel, PowerPoint, and Outlook. She shows excellence in customer service, as well as possesses a sympathetic and enthusiastic personality while operating telephones, filing documents, practicing time management, and demonstrating interpersonal and organizational skills. In addition, Douglas’ expertise is in scheduling, planning meetings, making travel arrangements, and being a servant leader.

PROFESSIONAL EXPERIENCE & WORK HISTORY

Retired

January 1, 2021 - Present

Administrative Assistant – Finance Nashville Convention Center Feb 10, 2013 – Dec 31, 2020

Assisted the Director of Finance, which consisted of providing administrative support to individuals in certain positions of authority, such as the administrative division of the Music City Center).

**********@*****.*** 615-***-****, 296 Highland Heights Drive, Goodlettsville, TN 37072

Served as an alternative Executive Assistant during authority meetings, working under the direction of the CEO.

Assisted with the coordination, preparation, distribution, and filing of all documents, as well as created presentations related to the Metropolitan Convention Center Authority.

Answered and appropriately routed incoming calls.

Greeted and assisted all guests entering into the lobby of the Administrative offices.

Assisted with financial reports and all other related duties as required. Administrative Assistant to Dean of Student Engagement Fisk University Aug 2004 – Feb 2013

Provided administrative and clerical support for the department.

Resolved and referred a range of administrative problems and inquiries.

Composed, alongside editing correspondence and memoranda from organizational communication, verbal direction, and/or from knowledge of established department policies. Also, prepared, transcribe, composed, typed, edited, as well as distributed agendas and minutes of each meeting.

Established, maintained, and updated records, developed, and maintained data, preformed routine analysis and calculations, regarding the process of data for recurring internal reports.

Handled funds by posting balances, monitoring, and reconciling internal department financial reporting, preparing drafts of budget planning documents, and serving as the department division—book holder and paymaster. Managed petty cash disbursements, reimbursements, and reconciliations.

Prepared and ensured timely responses to a variety of routine written inquiries.

Trained staff and student employees as required. Receptionist / Support Services Oasis Center, Inc. Oct 1987 – July 1994; May 2001 – Aug 2004

First point of references for agency visitors and clients.

Traffic management of multiple phone lines, including the crisis hotline.

Maintained client fee systems, including insurance filing, agency bank deposits, and accounts payable.

Maintained database for generation, and the submission of reports to TN Dept. of Health Bureau of Alcohol & Drug Abuse Services.

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