Tatiana Hicks

Greenbelt, MD *****

adtsbn@r.postjobfree.com

+1-240-***-****

• Assists in the efficient management of administrative programs and related services to clients, customers, employees and business associates.

• Good knowledge and understanding of Administrative Services and business/operating processes and procedures.

• Works to clearly defined procedures under close supervision. Authorized to work in the US for any employer

Work Experience

Office Assistant

Front Street Management - Lanham, MD

April 2022 to Present

• Organize files, schedule meetings and manage calendars

• Write and proofread emails

• Maintain supplies

• Scan documents for the housing communities

• Stuff and stamp envelopes with documents

• Upload documents through Microsoft office(excel, word, PowerPoint, etc ) Instacart Shopper

Instacart - Greenbelt, MD

June 2018 to Present

• Pick up and deliver food

• Pack groceries

• Meet customers

Appointment Setter

1st mutual life - Bowie, MD

May 2021 to August 2021

• Contacted clients daily who applied for life insurance

• Set up appointments for my agency

• I set 10 appointments a day

• Called 100 clients a day

Driver within the Metro DC, Maryland and Virginia areas UBER and LYFT - Washington, DC

June 2016 to April 2020

• Driver

• Picked up and dropped off customers

• Helped customers with packages and luggage

Cafeteria Assistant

PGCPS - Bowie, MD

March 2020 to March 2020

• Prepared food for students

• Organized food for next day

• Supervised children during lunch

• Resolved conflicts and issues between students

• Performed general maintenance tasks for the cafeteria

• Cleaned tables and maintained the kitchen

Jewelry Sales Associate

Kohl's - Bowie, MD

November 2019 to January 2020

• Interacted with customers to handle complaints

• Processed orders, and provided information products

• Answered questions or requests from customers

• Helped customers with purchased Jewelry

• Opened the floors or departments at the start of the day, and close them at day's end

• Was responsible for the appearance and cleanliness of their areas

• Arranged goods in pleasing combinations

• Decorated the mannequins & product posters

Security Officer

Fortified Security - Jessup, MD

May 2019 to September 2019

• Checked all guest into warehouse

• Filed documentation for employees

• Identified suspicious behavior.

• Contacted and communicated with the authorities.

• Monitored access to properties.

• Took action in emergency situations

Babysitter

LA Fitness - Bowie, MD

January 2015 to May 2016

• Checked all children in with their parent

• Managed all documents for each child that was in the system

• Filed paperwork for the new children that were not registered

• Created activities for the children to play

• Brought coloring books and games to keep the children active Warehouse /Secretary (Temp Agency)

Manpower Warehouse - Atlanta, GA

April 2011 to December 2014

• Checked for breakage, missing items or damage

• Monitored shelving for restocking of items

• Procured office supplies and took inventory

• Worked with Microsoft Office (excel, power point)

• Shipped and received products

• Received and processed of incoming stock, picked orders from the warehouse stock and managing them.

• Pulled, prepared, delivered and picked-up orders

• Received, scanned and processed stock products; perform inventory control

• Kept clean and safe work areas

• Did reports on stock and inventory levels and input data into software systems

• Operated and maintained warehouse equipment to move products Administrative Assistant

HTH Technical Agency

August 2005 to March 2011

This is a government contract, minority owned company that provided office supplies, furniture, renovations of government and military facilities. 8A and MDOT certified Responsibilities included:

• Maintained a professional office environment

• Answered and directed phone calls and emails

• Maintained and managed the office calendar

• Scheduled meetings and client presentations

• Reviewed contracts

• Procured office supplies and took inventory

• Processed incoming and outgoing mail and packages

• Set up and maintained client files

• Provided customer service

• Managed inventory of assets and supplies, sourcing for suppliers (vendors) and submitted invoices

• Scheduled and coordinated meetings and presentations, interviews, events and other similar activities

• Sent and received mail and packages

• Sent out faxes and emails

• Managed documents and files

• Sent and received documents for the company

• Assisted in various daily operations

• Operated a range of office machines such as photocopiers and computers

• Greeted guests and visitors

• Used MS Excel to organize company data and budget reports into detailed pivot tables.

• Monitored office inventory by tracking stock items with advanced skills in MS Excel

• Advanced experience with using Excel formulas, functions and pivot tables,

• Advanced experience with Word mail merge functionality,

• Intermediate experience with MS Access

Seasonal (Ringer)

Macy's - Annapolis, MD

November 2010 to December 2010

• Handled customers with respect and politeness

• Rung up purchases that were made

• Sorted the perfume and cologne inventory alphabetically

• Created displays for each perfume and cologne samples

• Spoke with different customers daily

• Created a positive atmosphere for each customer

Education

Fashion design credits

American InterContinental University-Atlanta - Atlanta, GA March 2011 to May 2012

Completed courses in fashion design

North Carolina Central University - Durham, NC

September 2009 to May 2010

High school diploma

Bowie High School - Bowie, MD

August 2005 to May 2009

Skills

• Personal Assistant Experience (3 years)

• Photography (3 years)

• Data Entry

• Microsoft Office (4 years)

• Microsoft Powerpoint (3 years)

• Microsoft Excel (3 years)

• Typing

• Clerical Experience

• Office Administration (6 years)

• Microsoft Access

• Food Production

• Human Resources

• Presentation Skills

• Sourcing

• Event Planning

• Office Management

• Microsoft Outlook

• Security

• Computer literacy

Certifications and Licenses

Driver's License

Contact this candidate