Stella Esquer Mendez
Bakersfield, CA. ***** Phone: 661-***-**** Email: ******.*******@*****.***
I have worked for the same Organization for 27 years of experience in telephone and face-to-face communication with parents, record keeping, and micro soft data entry. I’m looking for a company where I can utilize my skills and grow with the company. Possess an AA in Accounting and BA in Business Administration Organizational Leadership. I would like to utilize my skills in a company where I may use my communication skills in English and Spanish to fill the managerial role in your company effectively.
Skills
Administrative & Data Skills Customer Service Bilingual in English & Spanish
Microsoft Office Proficient Record Management QuickBooks Proficient
Typing Ten key
Professional Experience
Kern County Superintendent of Schools
Instructional Aide-SE, Bakersfield, CA., Oct. 1987- 2016 retired
Perform administrative responsibilities, including filing, answering phones, organizing students’ files, administering student medication, interacting with parents, and managing attendance.
Serve as initial interaction with parents on the phone. Provide a translation for parents, principal, and teacher
Aid Autism students with their work by providing study assistance and connections to resources.
Bakersfield City School
Bilingual Instructional Aide-SE, Bakersfield, CA, June 1981-July 1987
Assisted teacher with communication between students and parents.
Developed positive working relationships with students who needed additional individual assistance by fostering trust and providing a supportive environment.
Managed phone lines and data entry.
Mary Kay Cosmetic
Sales, Bakersfield, CA., June 1995-July 1997
Provided excellent customer service to clients at their homes while educating them on the Mary Kay product line. Organized and facilitated both individual and group facial events for clients.
Managed inventory, client orders, and deliveries to ensure customer satisfaction.
Gemco
Receptionist, Bakersfield, CA, Sept. 1983- Sept. 1984
Assisted customers by providing exceptional service and information.
Performed various office administrative responsibilities with great care and attention to detail.
Education
Certificate in Computerized Office/ General Office Clerk
P. Steve Ramirez Vocational Training Centers, Fresno, CA, May 2022
Course included: Introduction to computer concepts, proper operation of a computer, Basic word processing, spreadsheets, Microsoft Office: Word and Excel, keyboarding, managing records and files, Introduction to QuickBooks Online, banking, cash flow, expenses, projects, payroll reports, taxes, mileage, accounting and creating a balance sheet and a financial statement.
Bachelor of Arts in Business Administration
Emphasis in Leadership
Fresno Pacific University, Bakersfield, CA, Dec. 2021
Organizational Communicate, Business Policy & Policy, Human Resources, Leadership Skills Development, Understanding the principal of how God would love us to serve
Associate of Arts
Bakersfield College, Bakersfield, CA, 2015
Organizational Communicate, Business Accounting, Business Law, ten key, Filing, typing