Crew Member Customer Service

Yasmine Ammar

703-***-**** Centreville, VA ************@**.***

EDUCATION

B.A. Public Relation, B.S. Public Health Minor

GPA: 3.2

expected graduation: May 2024

Virginia Tech, Blacksburg, VA

EXPERIENCE

Position: Crew Member at Trader Joe’s in Centreville, VA

June 2019-July 2021

●Worked machinery and computational equipment

●Carried and moved heavy products and shelving them by specific order

●Customer experience training

●Cooking and serving food for shoppers to sample

Position: Babysitter in Centreville, VA

June 2019-Present

●Caring for children of any age

●Planning activities and abiding by specific schedules and requests

●CPR certified for infants-adults

Position: Hostess at Our Mom Eugenia, Mosaic District, VA

May 2022 -August 2022

●Answering all phone calls, and having the proper knowledge to answer questions

●Liaison between servers and the manager

●Planning for larger parties

●Customer service experience

Position: Substitute Teacher for Fairfax County Public Schools

May 2022-Present

●Engaging and teaching elementary age students

●Following set agenda and lesson plan created by the teacher

●Watching over children and ensuring their safety

Skill Set

●Adobe InDesign, Photoshop, Creative Cloud

●Google Docs, Excel, Slides, Drive, Sheets, etc.

●Communication skills and customer service

EXTRACURRICULAR ACTIVITIES

Member of Alpha Chi Omega Sorority, Blacksburg, VA January 2022-Present

●Volunteering at the New River Valley Women’s shelter

●Fundraising for philanthropy

●Planning large events for our sorority and other sororities and fraternities

Virginia Tech PRSSA (Public Relations Student Society)

●Monthly meetings with various guest speakers

●Resume planning and updating

●Public speaking opportunities

Assistant to the Public Relations chair in Alpha Chi Omega at Virginia Tech

●Curating social media posts

●Writing and editing website entries

●Updating the members of Alpha Chi Omega of important events occurring

Volunteer Fundraiser for the New River Valley Women’s Shelter

●Coordinating canned food drives

●Participating in philanthropy events that raise money and awareness for domestic violence

●Work one on one with staff to cultivate a safe environment

HONORS, SCHOLARSHIPS, & AWARDS

Presidential Award Centreville, VA June 2021

Silver Award for Girl Scouts of America, Centreville, VA June 2021

Civics Seal for Outstanding Volunteer work, Centreville, VA

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