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Projects Coordinator Customer Service

Location:
Southfield, MI
Salary:
65000.0
Posted:
December 01, 2022

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Resume:

OLGA BERGMAN

***** **** ******** **** ***** · Southfield, MI, 48304 · 248-***-**** · adts4l@r.postjobfree.com

Objective

To obtain a full-time Property Projects Coordinator / Assistant Project Manager Position

Professional Work History

Avis - Property Projects Coordinator

08/2022 –present

Managing Shared inboxes (company)

Forward Vendor Related Requests immediately when feasible

Notify appropriate staff of emergency situations

Upkeep teams task

Schedule vendors for PM job and Bailouts

Schedule contractors and subcontractors with cost, labor, material, design, and data analysis

Managing day to day and handling minor issues without assistances

Maintain supply and equipment inventory

Fallow up with vendors to confirm schedules and track/enforce punch list/follow up

Participate in planning and department meetings

Collect bids for projects and operation maintenance and assist in scheduling

Handle other administrative task as needed

P.I.C. Maintenance, Inc., Account Manager 02/2015 – 07/2022

Managing accounts that consist of approximately 10 million square feet territory within Metro Detroit (American Axle & Manufacturing, Farbman Group, Friedman Real Estate, Newmark, CBRE, etc).

Establishment and maintenance of long-term relationships with clients and third party vendors

Development of initial training program for all new maintenance personnel

Responsible for budgets, statements, quality control, staffing, training, work assignments and time cards.

Regular written on-site and property inspections conducted with manager of property and tenants.

Equipment inspections and inventory of supplies

Expertise in communicating complex tasks in a simple format to line workers and managers of building along with our development vendor partners.

Vendor negotiations for service agreements, activities within the parameters of the approved business plan and budget.

Working knowledge in all major areas of building maintenance

The Property Store Inc. Real Estate Agent

10/2013-Present

Negotiation with client and other realtors agreeable sales terms

Preparation of sale documents; keeping tract of appointments with buyers and sellers

Great CS ability to evaluate clients’ financial stability.

Whole Foods Market, Supervisor

2/2006 – 12/2015

Management of 35 employees in the customer service department

Overseeing a team of 21 cashiers/team members on a daily basis

Conducting performance reviews for approximately 120 people per year

Interviewed 50-60 people, hired and trained over 150 team members

Responsible for counting and depositing $20K-$40K for bank drops (Cash-up) for 3 days a week

Whole Foods Market, Cashier

2/2004 – 9/2006

Provided exceptional customer service that resulted in multiple customer return visits and increased sales

Maintained and balanced $10K-$12K in cash register on a daily basis

Design Institute of Nuclear and Atomic Energy, Production Engineer 5/1989 – 10/2003

Maintained operating and troubleshooting of electronic and mechanical systems

Oversaw the pricing of raw material and vendor negotiations which resulted in new partnerships

Facilitated the economic and qualitative efficiency of the organization

Mentored by two industry leaders which resulted in six years of hands on experience in the engineering field

Scheduled contractors and subcontractors with cost, labor, material, design, and data analysis details

Education, Licenses and Certifications

Engineering Technology, Novosibirsk University, Russia 9/1982 – 5/1989

Oakland Community College, MI 8/2004 – 9/2006

Michigan Real Estate License 5/2013-present

References Available Upon Request



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