Food Service Attendant
Resume:
Karla May Patrimonio
Tell : +639********* Email: ********************@*****.*** Iloilo, Philippines CAREER OBJECTIVE
To build a career in the food and beverage industry, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal, and climbing the career ladder through continuous learning and commitment. PERSONAL SUMMARY
Friendly and enthusiastic Food Service Supervisor with 3 years and counting of experience in fast-food restaurants. Currently, I am in charge of 20 people. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent the establishment with a friendly professional demeanor at all times.
EDUCATIONAL BACKROUND
Dominican College of Iloilo (Iloilo, Philippines)
Bachelor of Science in Business Administration Major in Financial Management
(Undergraduate) 2011-2013
St. Augustine School of Nursing (Iloilo, Philippines) Nursing Aide (Graduate)
June 2009 – March 2010
SKILLS SUMMARY
Customer Service-Oriented
Food safety knowledge
Ability to handle fast-paced
Basic knowledge of Microsoft offices
Organized and detailed oriented
Open table experience
Conflict resolution
Strong relationship builder
EXPERIENCE
Jollibee B Aquino Drive Thru (Iloilo, Philippines) On-Site Supervisor / Marketing and Payroll Incharge (2019 – Present)
Create schedules and deadlines to meet.
Managing the workflow and training new hires
Maintain accurate payroll records, and provide payroll information within a department.
Operates office machines including copiers, scanners, phone, and voice mail systems.
Perform data entry and maintain office calendars. Star Appliance Center Inc. (Iloilo, Philippines)
Merchandiser (January 2016-November 2018)
Serves visitors by greeting, welcoming, and directing them.
Monitoring the use of supplies & equipment.
Meets sales objectives while remaining polite and helpful to the customers.
Signs for deliveries when necessary and notifies recipients.
Coordinate the repair and maintenance of office equipment. Ace Hardware Philippines, Inc. (SM City Iloilo, Philippines) Treasurer / Cashier (June 2015 – November 2015)
Establish or identify prices of goods, services, or admission and tabulate bills using calculators, cash registers, or optical price scanners.
Cash checks & provide change.
Scan items and ensure pricing is correct.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Bag items carefully
Harvest Wheat Baked Foods Inc. (Pavia Iloilo, Philippines) Store Crew (October 2014 – April 2015)
Provide good quality service to the customer.
Do suggestive selling.
Maintain the cleanliness of the dining and kitchen area.
Assemble and serve the order to the customer.
Assist Customer’s inquiries and concerns.
Kababs and Ribs “Persian Kitchen” (Jaro Iloilo City, Philippines) Service Crew (April 2013-September 2013)
Handle cash and credit card transactions quickly and accurately.
Assist management with inventory control and stock ordering.
Maintaining a positive attitude and resolving customer complaints promptly and professionally.
Took initiative and find extra tasks when scheduled duties were completed.
Cross-trained new crew members.
CERTIFICATES AND TRAINING
Certificate of Attendance in the Alignment Meeting Standardized documentation and forms in compliance with ISO Standard 9001:2015 (Food Safety Standard) (August 16, 2022, at Wizard Manpower Office Philippines).
Certificate of Recognition for Best in Customer Centricity (June 20, 2022).
Certificate of Completion in TESDA (Food and Beverage Service) (April 16, 2020).
IAJ Wellness Corporation Product Knowledge Certificate. (January 7-11, 2016). CHARACTER REFERENCE
Mr. Daniel John Teves
MANAGER - ARM 3
Jollibee Food Corporation
PHILIPPINES
M S
Mr. Berly Jabatan
Store Manager
Ace Hardware Philippines
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