Nurse Practitioner Customer Service

Kelly Broederdorf

************@*****.***• 847-***-****

• Woodstock, IL, 60098

www.linkedin.com/in/kelly-broederdorf-2a480472

Family Nurse Practitioner

Patient-focused practitioner with substantial experience providing care and support to patients and families in infusion therapy centers, clinics and hospital setting.

Expertise in clinical nursing, quality-driven care, direct patient care, community health, and primary care. Adept at providing and coordinating clinically competent care, including assessment, planning, intervention, and evaluation for an assigned group of patients. Talent for maximizing quality of service to advance patient experience, galvanize high-performing teams, and promote continuous care improvement. Skilled in directing and providing safe effective patient care for assigned patients as prescribed for all specific treatment procedures. Proven experience in educating and counseling patients and their families regarding healthy lifestyles and health care options. Good at entering all treatment data into the designated medical record thoroughly, accurately, and promptly. Solid aptitude to support and promote the organizational mission, vision, values, and customer service philosophy.

Education

Master of Science in Nursing (MSN) Chamberlain College of Nursing - Addison, IL

Family Nurse Practitioner Track (FNP) Anticipated 12/2022

Bachelor of Science Rockford University - Rockford, IL

Nursing (BNS) May 2010

Licensure / Certifications

National Provider Identifier Standard NPPES # 195******* Exp. None

Registered Nurse (RN) State of Illinois #041387373 Exp. 05/2024

ONS/ONCC Chemotherapy Immunotherapy Certification #466710 Oncology Nursing Society Exp. 09/2024

Certified Hospice and Palliative Nurse Hospice and Palliative Credentialing Center Exp. 6/2023

Basic Life Support (BLS) American Heart Association Exp. 9/2023

Nurse Practitioner Practicum Experience

Advocate Medical Group – Dr. Richard Margolin, Lincolnshire, Il March 2022-Present

Family Practice / Ages 0-99 Total 650 hours

Primary Care - Chronic Disease Management / Acute Illness

Women’s Health - Birth Control / Yearly examination / Menopause

Child Wellness - Vaccines / Acute and Chronic illness /Physical

Behavioral Health – ADHD / Depression / Anxiety / Bipolar / PTSD

Supporting and managing children with chronic and acute illness

Preforming yearly physicals and vaccine schedules guidance for children of all ages

Creating care plans for Asthma, DM, CHF patients

Recommending diagnostic testing based of presentation and evaluation of illness

Providing guidance and education for family planning

Treatment guided by standards of care and clinical guidelines

Appropriate referral to subspecialities

Effective and safe medication management and prescribing

Career Experience

Advocate Condell Medical Center, Libertyville, IL March 2020 – Present

Renal/Oncology Registered Nurse

Perform nursing assessments and triage of patient care needs for new and ongoing patients. Identify concerning reactions, while assessing patients during course of treatment. Inform patients on various topics, such as nutrition, medication side effects, and proper skin treatments after radiation. Support patients feel comfortable and supported during treatments for different types of cancer and patiently answered diverse questions.

Implemented evidence-based practice projects, developed nursing competency, and took part in nursing simulation exercises.

Guided family members and caregivers on patient care instructions.

Controlled and de-escalated situations by rapidly responding to situations impacting safety and security of unit, and actualizing crisis prevention interventions.

Used critical thinking to break down problems, evaluate solutions and make decisions

Identified areas of improvement and implemented effective strategies to streamline operational performance.

Journey Care Hospice, Woodstock, US March 2020 – June 2014

Hospice In-Patient Unit Manager and Field Registered Nurse

Designed and implemented a personalized care plan for each hospice patient while adhering to doctor’s instructions. Taught patients' family members and caregivers about handling discomfort, checking vital signs, and how to change a patient's clothes properly. Provided comfort-based care during vulnerable periods by recognizing and comprehending certain stages of the dying process.

Delivered effective compassionate care to patients and caregivers during each nursing shift.

Developed and strengthened relationships with patients, families, and physicians by utilizing exemplary communication and active listening skills.

Drove successful patient outcomes by improving standard of care and best practices.

Ensured delivery of exceptional care to high-acute patients needing complex care, such as ventilator management, extensive wound care, and therapy.

Advocate Sherman Hospital, Elgin, IL March 2011 – June 2014

Renal Oncology Registered Nurse

Provided patients and caregivers with information on treatment alternatives, diagnostic details, and home care procedures to maintain continuity of care. Implemented care plans for patient treatment after evaluating doctor's prescribed treatments.

Completed chemotherapy administration per physician's orders on each patient's paperwork.

Administered chemotherapy, pain drugs, and other medications in accordance with medical prescriptions and patient needs.

Created a warm and caring environment for patients undergoing chemotherapy, wound care, hydration, pheresis, and blood production in an infusion treatment center.

Executed SBAR use on the unit with a 90% success rate and compliance.

Membership / Awards

Member American Association of Nurse Practitioners 2020 - Present

Member American Nurses Association 2012 - Present

Member Sigma Theta Tau 2021 - Present

Award Daisy nominee, Daisy Award Winner 2022

Award Advocate Condell Medical Center -Nominee for nurse of the year 2022

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