Housing Manager Account

Sales Leader with extensive experience in strategic sales, account management, and new business development. Proven record of success based on exceptional sales instincts, excellent client management, and strategic growth. Prepared to increase profits, expand into new territories, and cultivate new business.

CORE COMPETENCIES

Sales Strategy

Consultative Selling

Team Building

Territory Expansion

Account Management

Training & Mentoring

Business Development

Negotiating & Closing

Relationship Building

EXPERIENCE

Snow Mountain Ranch-YMCA HR Resident Life Housing Manager Jan 2022 – June 2022

Sold and booked seasonal housing, tours, and activities for potential and existing clients.

Led tours and orientations for potential guests, leading to 300+ bookings for the season.

Managed three HR teams with 30 people, including training and scheduling.

Schedule housekeeping and prepared linen bundles for new check-ins and check-outs.

Onboarded new hires and managed labor hours in the Paycom software system.

Coordinated and spearheaded an around-the-world multi-sport competition for 70+ employees.

Performance Plus Solutions VP of Sales & Account Manager Apr 2016 – Dec 2022

Hired as an Account Manager and promoted to VP of Sales to oversee strategy, expansion, and sales teams.

Recruited, hired, trained, and managed 20 sales reps for Texas and Kansas territories.

Managed DME sales for 32 accounts across Texas, Kansas City, and Overland Park.

Improved company-wide sales profits annually and created a pipeline of potential sales targets.

Built client book from zero to $500K in revenue in first 12 months of employment.

Provided customer-focused product demos, in-service training, and ongoing education for clients.

Grew sales from $500K in annual sales to $1.4M within three years of operations.

SW Medical Solutions Sales Account Manager June 2012 – Apr 2016

Managed accounts and drove sales in 7 states by offering consultative sales and services.

Built account relationships in Arkansas, Kansas, Florida, Oklahoma, Louisiana, Arizona, and Texas.

Grew territory from 11 hospitals and surgery centers to 62 accounts by offering consultative solutions.

Decreased costs for patients and practices by providing cost-saving DME and medical supplies.

Increased sales revenue from $200K to $2.1M and acquired 100+ accounts in four years.

Acquired 10 additional private hospital accounts by securing meetings with key decision makers.

Blue Cross Blue Shield Manager, HR Business Partner Mar 1999 – May 2012

Coordinated, designed, administered, and facilitated multiple HR initiatives.

Created a wellness program for 3200 employees; decreased insurance costs by 11%, saving $1.2M.

Improved process efficiencies by 21 %, teamwork by 41%, and communications by 24%.

Oversaw operations for 3 Call Centers and decreased average hold time by 31 seconds.

Designed and facilitated Merger and Acquisitions Communication Improvement Sessions.

Designed HR policies, including hiring practices, leadership development, mentoring programs, supervisory teams, and performance management competencies matrixes for the organization.

Redesigned annual training and development programs to improve employee engagement.

Led onboarding, orientations, company benefits, and tours for new hires across four states.

EDUCATION

The University of North Texas BS, Corporate Health/Exercise, Minor in Marketing

Certifications: Leadership Training, True Behavioral Facilitation, and ACE Teambuilding

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