Draw Blood Service Representative
Resume:
Yvette
Marroquin
*** **** ****** ** *** Benito, TX 78586
******.*********@*****.***
Phlebotomist with 25+ years of experience working in various healthcare settings directly interacting with patients. Proven track record of excellent personal, communication, and organizational skills to ensure patient care and laboratory needs are fulfilled. Team player with excellent communication skills, high quality of work, driven and self-motivated. Seeking a position where I can interact with patients and fulfill office duties congruous with my employment history.
Experience
FEBRUARY 2022-CURRENT
Phlebotomist-Specimen Processor /Doctors Hospital at Renaissance
Work in the outpatient laboratory call center performing test requesting and scheduling appointments for patient testing and home draws. Greet and check in patients for testing, answer and troubleshoot patient questions and needs. Rectify patient details and orders against physician requisitions, ensuring the presence of proper patient identifiers and presence of required information for insurance reimbursement of testing procedures.
Draw and collect blood samples in both the Emergency Room and inpatient floors. Receive, centrifuge, accession, process, and transport specimens. Verify all related patient information against requisitions and ensure proper patient identification. Monitor pending lists, order add-on tests, and resolve duplicate orders. Coordinate testing needs with nurses and providers. Volunteer for extra hours and shifts to fulfill patient care needs. Maintain, clean, and sterilize equipment and work area following safety, cleanliness, and infection control procedures.
DECEMBER 2021-CURRENT
Administrative Assistant/Part Time/Holland & Associates, San Benito, TX
Assist customers, open files for new clients, set up appointments, answer phones and direct calls accordingly, and ensure compliance with company policies.
JUNE 2008-NOVEMBER 2021
Phlebotomist-Specimen Processor /Ascension Lourdes Hospital, Binghamton, NY
Work in the outpatient laboratory call center performing test requesting and scheduling appointments for patient testing and home draws. Greet and check in patients for testing, answer and troubleshoot patient questions and needs. Rectify patient details and orders against physician requisitions, ensuring the presence of proper patient identifiers and presence of required information for insurance reimbursement of testing procedures.
Draw and collect blood samples in both the Emergency Room and inpatient floors. Receive, centrifuge, accession, process, and transport specimens. Verify all related patient information against requisitions and ensure proper patient identification. Monitor pending lists, order add-on tests, and resolve duplicate orders. Coordinate testing needs with nurses and providers. Volunteer for extra hours and shifts to fulfill patient care needs. Maintain, clean, and sterilize equipment and work area following safety, cleanliness, and infection control procedures.
2006-FEBRUARY 2008
Phlebotomist /Quest Diagnostics, Corpus Christi, TX
Verify patient identifiers and collect blood for various testing procedures. Ensure preanalytical variables are met for a variety of laboratory orders.
1999- 2006
Phlebotomist-Lab Assistant /Corpus Christi Women’s Clinic, Corpus Christi, TX
Draw blood and prepare samples for testing. Sign in patients. Manage lab operations. Order and maintain all lab supplies. Assist patients with questions or refer to appropriate staff. Convert files to a new filing system.
1996-1998
Customer Service Representative /Heartland Cable Company, Corpus Christi, TX
Assist customers, set up appointments, and ensure compliance with company policies
1994-1996
Phlebotomist /Shively Plasma Center, Shively, KY
Draw patients and send samples for testing.
Skills
Fluent in Spanish • Proficient with various computer systems and programs • Team player • Excellent time management skills • Conflict Management • Trained and compliant in infection control procedures
Education
MAY 2001
Certificate in Massage Therapy/Del Mar College, Corpus Christi, TX
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