Professional Summary

Skills

Experience

Education

TOLULOLA AYODELE

**** ***** **** *****], Lawrenceville, GA 30046 (H) 678-***-**** adtrxv@r.postjobfree.com I am versatile and hard working with hands-on experience in customer service and always persevere to achieve the best result. My major key for success include intergrity and loyalty, team work recognition and communication.

Good team player. Friendly disposition always. Ability to work under pressure. Patience. Empathy. Ability to use positive language. Ability to read customer. Goal oriented. Customer Service/ Sales specialist 08/2018 to Current BNL Motors – Duluth, GA

Achieve face -to-face customer /phone customer service experience. Achieve high standard of information sharing and team working experience on daily market opportunities

Customer service/ Resolution specialist 02/2009 to 07/2018 Globacom Limited (Mike Adenuga Towers) – Victoria Island, Lagos Manage large amount of inbound and outbound calls in a timely manner. Resolve customers issues. Identify and escalate issues to supervisor if need be. Route calls to appropriate resources. Follow up on customer's call where necessary. Good knowledge of company's Products and services. Provide support in daily activity in the call center and coordinate service for customers. Resolve customers issue from back end. Marketing/ field office 03/2007 to 02/2008

Berachah micro finance bank – Lagos, LA

Achieve stronger team working experience and excellent report writing skills. Providing daily market report on customers responses to marketing manager. Opening of new accounts.

Customer Service / showroom head 09/2006 to 03/2007 LG Electronics – Lagos, LA

Enlightening customers about new products in stock. Bachelor of Arts: Philospphy Jun 2006

University of Lagos, Akoka, Nigeria - Lagos, LA

I have a BA in philosophy