Medical Assistant Service Representative
Resume:
Priscilla Torres
San Antonio, TX *****
*****************@*****.***
Seeking a position which would make use of proven abilities as well as teamwork, good communication, initiative, ability to work independently, patience and attention to detail. Authorized to work in the US for any employer
Work Experience
Certified Medical Assistant
Advanced Women's Center - San Antonio, TX
June 2017 to Present
• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, current symptoms and document all information in patient’s chart.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.
• Prepares treatment rooms for patient examinations/procedures ; Assist physician in exam rooms
• Disinfects, cleans treatment rooms following patient examinations; Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; Properly disposes of contaminated supplies
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Maintain all logs and Quality Control required by state (i.e. room and refrigerator temperatures, expired medications, patient log for collected specimens etc.)
• Collecting laboratory specimens and preparing them for analysis using BD Affirm and Cepheid machines
• Ensure all related reports, labs and information is filled out and available in patients’ medical records prior to their appointment
• Transmitting prescriptions and refills to pharmacies as instructed Registrar
Kforce Staffing - San Antonio, TX
January 2016 to May 2017
Assign beds and carry out procedures to admit, transfer, or discharge patients. Input patient information into a computer system accurately and verify necessary physician referrals and insurance authorizations. Assuring all tasks are performed with close adherence to both hospital rules and regulatory compliance as well as make sure that clients properly fill out and sign all relevant insurance and hospital release forms. Explaining financial options to patients, collecting, processing of payments as well as maintain and balance a cash drawer as well. Keep an accurate record of payments received and provide patients' insurance companies with the proper paperwork that reflects all related transactions. Laboratory Service Assistant
Millennium Health - San Antonio, TX
2014 to 2015
Perform genetic testing and drug testing to all existing and new patients. Record and report results by packaging and sending specimens. Responsible for cleaning, disinfecting, and maintaining clean rooms and equipment. Assists with receipt and inspection of raw materials, and ordering and stocking of materials and equipment.
Customer Service Representative
West Business Solutions - Universal City, TX
2011 to 2012
Provided customers with information to address inquiries regarding products and services. In addition, I would help resolve
any customer complaints or billing issues they might have had. Sold products and services as well as provide product or service information to assist customers in making a decision about a product to buy. as well as maintain and balance a cash drawer as well. Special Education Teacher Assistant
NEISD - San Antonio, TX
2005 to 2011
Worked with special needs children who have shown developmental disabilities and delays, including both one-on-one interaction, small group settings, . With the supervision of a therapist or teacher, I have used games and exercise to aid the physical and behavioral development of special needs students. My primary goal was generally to provide classroom support to teachers. This support included working with students and other tasks like paperwork and lesson planning. Other duties were also help by attending to any physical needs a student may have, like grooming or eating. Overseeing students to ensure that no harm or danger befalls them in the classroom and in other areas like hallways, cafeterias and playgrounds is another important job aspect.
Education
Diploma in Medical
Kaplan College
2013
High School Diploma
El Paso High School - El Paso, TX
1996
Skills
• Experience Working With Students
• Special Needs
• Special Education
• Insurance Verification
• Medical Office Experience
• EMR Systems
• Experience Administering Injections
• Patient Care
• Vital Signs
• Medical Scheduling
• Laboratory Experience
Languages
• Spanish - Fluent
Certifications and Licenses
BioTe Certified
May 2018 to Present
Hormone Therapy
Certified Medical Assistant
CPR Certification
Assessments
Attention to detail — Proficient
November 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Assisting physician with minor office procedures
• Setting up for procedures
• Sterilization of instruments
• Taking chief complaint
• Injections
• Explaining treatment procedures, medications, diets and physicians' instructions to patients
• Vital signs
• Wound care
• Urine specimen collection
• Operate Cepheid and BD affirm machines
• Run In-house labs
• Quality Control for lab equipment
• Interpret results and put in chart
• Send prescriptions when needed
• Sterile tray prep
• Charting
• Microsoft Office Suite
• Understanding of medical office practice and procedures
• Working with electronic medical records
• Insurance verifications
• Answering multi-line phones
• Collection of patient co-pays
Computer Skills
Typing Speed: 35 Words Per Minute
Email Software (Outlook, Thunderbird, etc) internet Browser (Internet Explorer, Firefox, etc) Personal Computers, Presentation Software (PowerPoint, Flash, etc) Spreadsheet Software (Calc, Excel, etc) Word Processing Software (Word, WordPerfect, etc) Medisoft, Sevocity and Open Practice.
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