Commercial Specialist Customer Service
Resume:
Anthony W Fincher
Hickory, NC 28601
***********@*****.***
PROFILE
Entry level professional automotive service technician with the motivation, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical systems. EDUCATION
NASCAR Technical Institute, Mooresville, NC
Automotive Technology / NASCAR Technology / Ford Training Program Graduation Date: 05/04/2012
Training included 2,340 hours in the following subjects: Automotive Technology:
● Automotive Engines and Repair
● Professional Service Writing
● Automotive Undercar
● Automotive Power Trains
● Brakes
● Electronic Fundamentals
● Electronic Technology
● Climate Control
● Fuel and Ignition Systems
● Drivability and Emissions
● Automatic Transmissions
● Electronic Diagnostics
● Professional Applications
● Advanced Diagnostic Systems
NASCAR Technology:
● NASCAR Engines I
● NASCAR Engines II
● NASCAR Fabrication I – Finish
● NASCAR Fabrication II – Chassis
● NASCAR Fabrication III – Advanced
● NASCAR Chassis Applications
● Pit Crew
Ford FACT Program:
● NVH Diagnosis
● Engine Operation and Diagnosis
● Engine Diagnosis and Repair
● Basic Electrical Diagnosis
● Electronics
● Advanced Climate Control System Diagnosis
● Brake System Diagnosis
● Steering and Suspension Diagnosis
● Advanced Brake System Diagnosis
● Diesel Engine Performance
● Diesel Diagnosis and Repair
Athens Tech, Athens GA CNA Graduation Date:
11/1991
Winder Barrow High, Winder GA GED Graduation
Date: 1991
AWARDS AND CERTIFICATIONS
NTI Crew Chief Award: Professional Applications, Advanced Electrical Ford Technician Credentials(PENDING): Basic Electrical (34S14T0), NVH (30S06T0), Electronics (34S19T1), Brake Diagnosis (38S07T0), Advanced Brakes (38S08T0), Steering & Suspension (33S15T0), Engine Repair (32S09T0), Engine Performance (31S26T0), Advanced Climate Control (35S05T0), Diesel Engine Performance Diagnosis (51S08T2), and 6.7 Diesel Engine Diagnosis & Repair (51S13T0)
EPA 609 Certification
ALLDATA Certification
Global 2000 Service Writing Certification
EXPERIENCE
Auto Zone, Hickory NC Customer Service 09/2009
Present
Responsibilities: Looking up parts on ZNET, Commercial Specialist, and delivering parts Express Lube, Winder GA Lube Tech 03/2006 08/2009
Responsibilities: Perform preventative and routine maintenance on customer’s vehicles.
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