Data Entry Bank Teller
Resume:
Zoe Mendivel
818-***-**** - *********@***.***
BANK TELLER/CUSTOMER RELATIONSHIP MANAGEMENT
Detailed and highly organized professional interested in applying client relationship skills within a banking environment. Provided exceptional levels of customer service and processed accurate and timely transactions for customers. Knowledgeable regarding banking products and services. Regarded for accuracy, commitment, and the ability to manage multiple tasks simultaneously. Strong interpersonal communication skills; interact with people from diverse cultural backgrounds. Core skills also include:
● Organizational skills ● Inventory process
● Cash handling ● Ledger balancing
● Problem solving ● Collaboration
PROFESSIONAL EXPERIENCE
C.I.T Bank 2019- present
● Deposits, withdrawals, transfers and all other banking transactions
● Balancing ATM and vault
● Receiving and ordering cash from loomis
● Night drop deposits
● Following all policies and procedure guidelines
● Yearly compliance testing
● Daily reports
Rocky Mountain Law Enforcement Federal Credit Union 2017 - 2019 Bank Teller
● Process standard teller transactions for customers including servicing new and existing accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, completing foreign deposits, auditing
● Conduct daily vault functions including login, opening, and balancing
● Process ATM functions including loading of cash, transactions, and night drop
● Process 25+ customer transactions per hour with extreme attention to detail
● Audit monetary cashier’s checks
● Organized 200+ customer transaction receipts on a daily basis for timely filing
● Facilitate incoming and outgoing functions for cash transport
● Respond to customer account inquiries totaling 130+ weekly accounts
● Adhere to strict safe deposit box operations and guidelines
● Training of new tellers
● Maintain confidentiality of all transactions and monitor disposal of sensitive documents
● Organize and maintain the front teller line
● Assist supervisor with audits and daily balancing of the vault which exceeds $50,000
● Assume leadership role in the absence of the supervisor and maintain normal operations and procedures
Reeds Furniture 2011-2017
Manager, Warehouse/Customer Accounts
● Maintained warehouse, receiving and distribution operations
● Safeguarded warehouse operations and contents by establishing and monitoring security procedures and protocols
● Controlled inventory levels by conducting physical counts; reconciling with data storage system
● Maintained physical condition of warehouse by planning and implementing new design layouts and inspecting equipment
● Contributed to team effort by accomplishing related results as needed
● Managed customer account activity by addressing concerns regarding delivery issues, defective items, and exchanges
● Scheduled technician repair calls; order parts and track inventory; data entry; heavy phones
Bonafide Research Service 1998-2011
Owner/Operator
● Home based business performing criminal background research for pre-employment and tenant screening
● Maintained 7 executive accounts and 23 mid-management accounts R.J.I. Investigations 1992-1997
Office Manager
● Managed day to day operations for criminal/civil investigations to include public records, research and retrieval, investigations, pre-employment backgrounds, and title search services
● Managed six employees; monitored reports; distributed workload; handled all processing of payroll, expense reports, check requests, and invoices
● Ensured confidentiality and privacy of all information shared by clients Distinctive skills
Bilingual (English / Spanish); highly organized and self starter; exceptional skills in the areas of research and investigation, analytical analysis, and customer relations; team leadership, strong communication skills; proficient in Microsoft office and Quickbooks programs Education
High school graduate; Licensed Esthetician
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