Data Entry Service Representative

May Toilolo

Moreno Valley, CA ***** - *************@*****.***

Objective:

To obtain a full-time position that will utilize my customer service, office clerical,

data entry and dispatching skills and room to grow and advance with the company.

Work Experience:

Well Fleet Communications – (Administrative assistant) 4/2014-2/2016

(Supervisor: Stephanie Sulusi) 702-***-**** ext: 432

Monitor all call center phone conversation

Create a spreadsheet of all activities in the call center

Email log spreadsheet daily at end of day to Management

Pratt Communication – (Dispatch) May 2016 – November 2016

Handling multiple phone calls

Communicate 90% through email

Tracking technicians to ensure efficiencies

Routing technicians to appropriate job sites

Telephoning customers

Heavy volume of data entry using office software

Ability to create, modify & update orders & reports as necessary

The 1st Samoan Assembly of God Church Inc. Dates employed: 2000-2005

Filing & Data Entry

Answering incoming & outgoing calls

Responsible for issuing Pastor, Deacon and layman certificates

Commerce Casino (Customer Service Representative) 04/2005-09/2012

Answer incoming calls

Update system game schedules for the shift supervisor

Always offering customer service assistance

Summary:

I am a hard worker, dependable, motivated, works well with others, great communication and computer literate, typing 50wpm. Experience in using Microsoft Outlook, Word document and office software.

Education:

Class of 1998 - Los Altos High School, Hacienda Heights, CA - High School Diploma

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