Default claims analysis

Beneva Stockton

**** ***** **** **** *****, Texas 76117

**************@***.*** Cell- 682-***-****

OBJECTIVE:

To acquire a position within a company that utilizes my extensive experience to promote people and improve processes.

PROFESSIONAL PROFILE

40 Years of Mortgage Servicing experience.

Self-motivated and drive who thrives in a fast-paced multi-tasking environment.

Quality-oriented professional.

Quick to understand and absorb business plans for future utilization.

Computer literate in Excel, Fiserv, Mobius, Brio, Excelis, Word, MSP, AS400, FHA Connection, Valeri, Doculogic, USDA, SharePoint, Loan Sphere Invoicing, Vendorscape

EXPERIENCE:

1/2017 – 8/2022 Home Point Financial (Formerly Stonegate Mtg)

Default Claims Specialist (FHA, VA, FNMA, FHLMC, USDA, MI

All aspects of claims from Conveyances to Loss Mitigation filings

Loss Analysis

Loss Reserves upon Buyouts from Pools

Posting instructions for claim funds

Monitoring all processes to reduce losses

Final Write offs of losses

Created templates within MSP system for best processes

Procedures within the Default Claims

4/2013 – 9/2016 Caliber Home Loans, Inc. (Formerly Vericrest Financial)

AVP Default Claims (FHA, VA, FNMA, FHLMC, USDA, MI, Wells)

Manage Claim Staff of Six. In house filing of FNMA, FHLMC, USDA, FHA Partial Claims, Wells and MI Claim filing.

Created all processes within the Claims Department from Cradle to Grave. First FHLMC claim filing was Feb 2013, FNMA followed. First FHA claim filing was Aug 2014 with VA and USDA following.

Management of FHA Properties from Foreclosure through Claim filing. (Evictions, RRC)

Manage Two Property Preservation Vendors in preparing FHA properties for conveyance condition.

Manage Claims Vendor for the FHA and VA timely and accurate conveyance and filing of Part B, PFS, CWCOT and Basic VA Claims.

Remittance of funds to HUD through FHA Connection.

Monthly updating of Servicing System for Fatal Errors reported to HUD to ensure no claim filing on indemnified and pending review loans provided from internal Quality Control area.

6/1995 – 3/2012 Morgan Stanley (Formerly Saxon Mortgage Services, Inc., Fort Worth, TX)

Claims Analyst 10/2008 – 03/2012

All reporting of losses to Investor Accounting, Servicing oversight groups

Assist in reconciling any accounting outages pertaining to the Servicing System, to include Corporate Advances, PI and TI accounts.

MI Claims

Testing ongoing enhancements of servicing systems

Ongoing enhancements of creating new reporting tools

Manager Loss Reporting/Default Invoicing 4/2007 - 10/2008

Responsible for testing and reporting of Sox controls for the Claims Department

All reporting of Losses to Investor Accounting, Servicing oversight groups, Repurchases, legal agencies and Investors.

Maintain ongoing Claim statistics for Rating Agency Reporting

Manager Investor Claims/Default Invoicing 1/2001 to 4/2007

Direct the claims staff for accurate and timely liquidations and recoveries. Consist of all liquidations other than Paid in Full loans.

Responsible for testing and reporting of Sox controls for the Claims Department.

All reporting of Losses to Investor Accounting, Servicing oversight groups, Repurchases and Investors.

Maintain ongoing Claim statistics for Rating Agency Reporting.

Direct the invoicing staff for timely payment of invoices.

Manager Investor Claims/Breach Letters/Texas Foreclosures/Texas Bankruptcies

Oversight of all Breach Letters

Foreclosures consisted of referral through foreclosure process

All aspects of Bankruptcies

Filing of FHA and VA Claims

8/1993 – 6/1995 AccuBanc Mortgage Corporation

Collections Supervisor

Supervision of four Account Managers and two Support Personnel.

Processed all Month end reports for accurate reporting of delinquency ratio.

Maintained the accuracy of mortgage insurance reporting on tape through CPI.

Maintained the accuracy of the HUD reporting.

Oversaw all functions of the collection department.

Instructed the payment-processing department when funds needed to be rejected.

7/1993 – 8/1993 EMC Mortgage

REO Specialist (Contract)

Responsible for the listing, repairs and contract acceptance on approximately 150 properties in California and Georgia.

11/1992 – 7/1993 Mortgage Specialist, Inc.

Supervisor Property Preservation/BPO’s/REO’s

Ensured staff performed all FHA guidelines.

Heavy contact with FHA and Lenders.

Supervision of 150 off site representatives nationwide.

Supervision of six on site employees, responsible for the billing and compliance to Lenders.

4/1990 – 11/1992 Wesav Investment Corporation (Formerly Known as Greenwich Capital Financial)

10/1992 – 11/1992 Acting Manager Default Servicing

7/1992 – 10/1992 Supervisor REO/Collections/Default Reporting

8/1991 – 07/1992 Supervisor Collections/Bankruptcy

3/1991 – 08/1991 Assistant Supervisor Collections/BKR/FCL/Claims/Default Reporting/REO’s

4/1990 – 03/1991 Default Servicing Processor

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