Customer Service Office Manager

Jessica Williams

**************@*****.*** 209-***-**** Sonora CA 95370

Summary

Highly experienced motivated professional with 10 + years of customer service and 8+ years of management experience. I have cultivated customer focused businesses and served my clientele well. I possess the ability to think on my feet and display compassion in the most strenuous circumstances.

Skills

●Customer service

●Billing

●Word and Excel

●Multiple estimating platforms

●Cash handling

●Schedule management

●Accounts payable

●Accounts receivable

●Employee managementWritten and verbal communication skills

●Supervising

●Payroll

Work History

Front Office Manager

Lingley Enterprises April 2021 to present

Office manager handling job scheduling, incoming work orders, accounts receivable, accounts payable, customer service, and collections

Business Owner/ Personal Trainer

JL Forged Fitness, 6 Years February 2016 to May 2021

Small Business owner handling marketing, invoicing, client retention, accounts payable, accounts receivable, and all other aspects of small business ownership.

Bartender

Intake Bar And Grill, 2 years June 2014 to August 2018

Fast paced environment focused on customer service, cash handling, inventory checks, beer and liquor orders

Horse Trainer

Self Employed August 2007 to Present

Horse Trainer handling client safety and satisfaction, all aspects of equine care within my scope of practice, billing and collection.

Education

Some Collage in Business Marketing

Merced Junior College- Merced CA

High School

Olivet High School-Olivet MI

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