Merchandiser

Ann R.McNeil

** ******** ***** **

Tuscaloosa Al 35406

Home Phone: 205-***-**** E-mail: **********@*****.***

Objective: Employment in an organization where I will be able to utilize all skills

and accomplish set goals of my employer.

Retired -30 years experience in mental health and substance abuse program

administation and supervision, public relations and fundraising

Developed and implemented computerized budgeting and scheduling

programs

CASAC Licensed Substance Abuse Counselor 1997 to present

ASAT Offender Rehabilitation Counselor

Mental Health Rehabilitation Specialist

Skills and Experience

Human Service and Human Resource Management

Program Coordination and Management Experience

30 years experience providing a full range of administative level supervision including:

- Staff management - Staff development - Associate relations

- Recruitment - Training and education

Creation, implementation and facilitating needed change in a variety of environments

- Organizational growth - Public relations -Fundraising

- Services development - Addictions treatment

Management Experience

Versatility of skills use with strong self-direction

Adept at human resource management and improving employee performance

Increased organizational effectiveness

Recognized for cultivating productive team relationships with employees

Delivered all services to consumers leading to improved quality of life

Quality Assurance of Programs for OMH and other governing agencies

Program Development, Improvement, Growth and Fundraising

Increased funding through marketing / public relations and fundraising events

Work Ethic and Traits

Highly organized

Strong interpersonal skills

Excellent verbal, written, listening, presentation and communication skills

Extensive teaching, training and staff development experience

Public education and public speaking related to:

- Agency services - Mental health and mental illness issues

- Community awareness - Addictions and co-occurring disorders

Education, Licensing and Certifications

M.S. in Human Services and Human Resource Management, Graduated Aug. 1991

State University College at Buffalo, Buffalo, New York

B.S. in Criminal Justice, Graduated May 1986

State University College at Buffalo, Buffalo, New York

Certified Addictions Counselor at Masters Level – AADAA - Certified Since 1997

State of Alabama; reciprocal certification - New York State 2005

Internationally certified – ICRC / AODA Inc. - Certified Since 1999

Certified Criminal Justice Addictions Professional, AADAA- March, 2004

Mental Health Rehabilitation Specialist, Civil Service Nov. 2008

Extensive training in areas of

human resources

assessment, evaluation and management skills

staff and program development

policy and procedure development and enforcement

human behaviors and public speaking, fundraising

CPR and First Aid certified

(Previous DEA and Federal background approval / clearance)

Mental health and Addictions

Case Management training

Professional Employment

New York State Department of Corrections - ASAT ORC Bare Hill CF 11/06 to 9/07; transfer to Lyon Mountain 9/07 as ASAT CC, ART Coordinator and Transitional Services Coordinator ; Clinton Annex Correctional Facility 9/10 to present ASAT ORC substance abuse program counselor (Alcohol and Substance Abuse Treatment)

Responsible for Orientation of new inmates. ( Acted as Program Administrator for a period of time). September 2010 transferred to Clinton Annex CF as ASAT ORC due to closure of Lyon Mountain Correctional Favility

(Also qualified Corrections Counselor, took both exams in 2007.)

AIDS Council of Northeastern NY - HIV/AIDS, STD Education presented to inmates in the Clinton Hub of DOCS (Northeastern NYS area) Fundraising Events

August 2005 to November 2006

JBS (Jefferson, Blount, St. Claire County) - Pro Act Team

Mental Health / Mental Retardation Authority, Birmingham, Al. 3/1/2004 to 6/2005

ProAct Substance Abuse Specialist - Provider of Direct Services to the seriously mentally ill. Services include all aspects of case management, clinical assessment, counseling and drug education.

Cooperative Downtown Ministries, Old Firehouse Shelter. Birmingham, Al

August 2002 to Feb. 2004 - Assistant Director. Client and staff supervision to provide quality care; responsible for all organizational procedures, programs and their

supervision. Provision and coordination of direct care services to clients. ( Mental Health, Substance Abuse and Daily Living, referrals inclusive, in all areas of need.)

Public relations and Fundraising Events

Dale Carnegie Training, John Moser & Associates. Birmingham, Al. Dec.2001 to June 2002. Director of Client Relations- Client services, marketing, product education,

networking, public speaking and event coordination. Developed and implemented computerized program coordination system.

Five Points Temporaries, Birmingham, Al. September 2000 to Dec. 2001. Human Resources and customer services. (Screening, interviewing and job placement).

Bradford Health Services, Tuscaloosa Al. November 1998 to September 2000 Program Coordinator for out patient substance abuse treatment and services. Assessment and

evaluation of services for clients and also direct service contact.

Supervision and coordination of staff and patient services for adults and adolescents.

Group planning and facilitation; networking, marketing and referral services coordination.

Tuscaloosa Treatment Center, Tuscaloosa, Al. November 1995 to November 1999. Clinical Director in an out patient clinic for substance abuse treatment.

Human resources tasks: recruiting, hiring, orientation and training and all aspects of

supervision. (nurses and doctor coordination inclusive)

Responsible for all daily clinic management and client services. Networking and service coordination with community providers, clients and families and public relations.

Policy and Procedure development and implementation; adherence to Federal and State regulations. (Exceptional ratings received upon yearly site inspections.)

Living Opportunities of Western New York, Alden N.Y. Sept. 1986 to April 1995.

Program Director for residential housing, case management and treatment services for the mentally ill.

Human Resource management- recruiting, supervision, training of 40 + personnel,

Fund raising projects; QA and State site inspections. (OMH Regulatory guideline adherence)

Responsible for the development, management, and supervision of five residential programs in a three county area; policy and procedure development and facilitation.

(All Administrative daily operations)

Coordination and provision of Mental Health and all required services for over 100 clients.

Personally provided case management, crisis counseling, intervention and emergency services.

Retired in 2015 and began working for CROSSMARK in Plattsburgh NY, then in Tuscaloosa Al. I have over 8 years of experience in retail merchandising, most recently with Advantage Solutions (SAS/SRS) to the present time.

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