Customer Service,English Teacher Graphic Designer
Resume:
Skills / Core Qualification
• Leadership
• Communication
• Strategic Planning
• Customer Service
• Team-Work
• Problem Solving
• Creative Thinking
• Work Ethic
• Attention to Detail
• Flexibility
• Adaptability
• Interpersonal
Language
• English
• Tagalog / Filipino
• Waray / Bisaya / Filipino
SUMMARYINTERESTS
EXPERIENCE
Customer Care Associate
Concentrix Manila, Philippines
February 2014 – Present
Handle customer complaints, provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedure. Take the extra mile to engage customers. Graphic Design
QuickPro-Freelance
September 2021
Graphic designer responsible for daily graphic design content for a medium-sized firm. Worked regularly on graphic, layout, and production materials. Recipient of the 2021 QuickPro award. Developed 200+ graphic design projects (logos, brochures, advertisements, infographics). Teacher
Tarangnan Municipality
August 2014
Conscientious and flexible middle school English teacher well-versed in using social skills and empathy to manage student behavior; utilizes feedback from students to create compelling lesson plans that take into account the strengths and weaknesses of students.’
**************@*****.***
Manila, Philippines
Energetic and optimistic customer service representative with over 9 years of professional experience assisting customers in solving complex issues. Keen to support your company in becoming a market leader through proven customer support skills. Awarded Consultant of the Month for numerous times.
Extremely motivated and passionate in whatever I choose to do. Strong interpersonal and communication skills and know how to handle and deal with different kinds of people and circumstances. Equally effective working independently and in cooperation with others. KENNITH JAY T. LOZADA
Hobbies
• Reading
• Listening to Music
• Watching Movies
• Swimming
• Travelling
Education
College
Bachelor of Science and Industrial Education major in Food Technology
(2009 - 2013)
Eastern Visayas State University – Tacloban, City
Vocational
Computer Literacy
(2013)
Innovate - Catbalogan, City
Vocational
Commercial Cooking
(2011)
Eastern Visayas State University – Tacloban, City
Secondary
Tarangnan National High School
(2005 – 2009)
Tarangnan, Samar
Primary
Tarangnan Elementary School
(1999 - 2005)
Tarangnan, Samar
Objective
Pursuing opportunity which will allow me to grow
professionally, while effectively utilizing my versatile skill set to help promote your corporate mission and exceed team goals. To be able to make a meaningful contribution to company success, while simultaneously gaining practical and useful experience that would strengthen my understanding and knowledge towards work.
SAYING
“A mind that is stretched
by new experiences can
never go back to its old
dimensions.’’
-Oliver Wendell Holmes Jr.
“Whatever your life’s work
is, do it well. A man should
do his job so well that the
living, the dead and the
unborn could do it no
better.”
-Martin Luther King Jr.
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