Human Resources Leader

CAREER SUMMARY

• Executive HR Leader with advanced experience in people strategy and operations,

leveraging 20+ years of employee engagement, culture transformation, and change management to drive retention, accelerate the bottom line, and maximize performance

• Created a 6-to-12-month culture and employee engagement plan, forecasted to achieve a 20% revenue increase, a 17% turnover decrease, and a 37% employee satisfaction improvement

• Managed 5 direct reports and 73 employees across 2 groups, Payroll Consultants and Managed Services, while overseeing $10.8M in annual revenue, 47% of the firm’s total revenue, and utilizing industry experience and dynamic leadership skills to deliver successful results

• Built a top-of-the-line employee wellness plan, achieving a 65% participation rate and substantially reducing healthcare claims

• Earned the gold-level recipient of the American Heart Association’s Fit-Friendly Worksites Recognition Program and named a top 5 finalist for the Denver Business Journal Healthiest Employer based on impressive levels of employee utilization and results of the program

• Transformed the talent management process, compensation model, and performance management system, reducing the call center turnover rate by 17% and saving the organization $400K annually

PROFESSIONAL WORK EXPERIENCE

CROIXSTONE CONSULTING/HR INNOVATIONS, LLC – AURORA, CO 2021 - 2022 HR Consultant

• Support merger and acquisition (M&A) activities to provide efficiency, integration, and scalability to HR programs and processes

• Leverage economies of scale by consolidating benefits, aligning policies, and HR/Payroll systems

• Facilitate communication, provide cultural stewardship, and drive organizational change

• Evaluate organizational effectiveness and institute programs to achieve operational excellence

• Collaborate with leadership to maximize the employee experience and retention SCRAM SYSTEMS – LITTLETON, CO

Interim Director of Human Resources 2021

HR Consultant 2015 – 2016

• Created a 6-to-12-month culture and employee engagement plan, forecasted to achieve a 20% revenue increase, a 17% turnover decrease, and a 37% employee satisfaction improvement

• Oversaw culture and transformation, people strategy, and employee retention programs during the M&A to ensure a seamless transition

• Advised 23 off-site executives, striving to improve employee performance through enhanced leadership and strengthened teamwork

• Collaborated with senior leadership to review overall performance and establish a performance improvement plan to increase employee productivity and efficiency and strengthen retention

• Served as a HR consultant, providing valuable guidance on improving talent acquisition, increasing employee engagement, and reducing turnover to enhance business decision-making and optimize performance Lynnette Woodbury

3 0 3 . 4 7 8 . 3 4 4 3 A u r o r a, CO l w o o d b u r y 3 @ g m a i l . c o m l i n k e d i n . c o m / i n / l y n n e t t e w o o d b u r y

• People Strategy

• HR Operations

• Mergers & Acquisitions

• Employee Engagement

• Culture Transformation

• Change Management

• Talent Acquisition & Retention

• Performance Management

• Benefits and Compensation

• Global Management

• Regulatory Compliance

• Training & Development

• Cross-Functional Relationships

CORE COMPETENCIES

PAYTECH – DENVER, CO

Director of Operations, Global Payroll Consulting & Managed Services 2016 – 2021

• Managed 5 direct reports and 73 employees across 2 groups, Payroll Consultants and Managed Services, while overseeing $10.8M in annual revenue, 47% of the firm’s total revenue, and utilizing industry experience and dynamic leadership skills to deliver successful results

• Drove revenue acceleration efforts, increasing revenue by $2.8M within operational areas while recruiting top talent and providing new service offerings to enhance future revenue efforts

• Achieved a 52% reduction in employee turnover and a 73% reduction in client concession over 2 years by focusing on employee engagement and leadership visibility

• Revamped the existing talent acquisition process to attract top talent and expand the team from 12 to 27 people while reducing turnover and growing the bottom line

• Recognized for advanced performance in the industry, receiving the President’s Club Award for superior leadership and operational excellence

UNIVERSITY OF DENVER – DENVER, CO

Associate Director, Human Resources/Total Rewards 2011 – 2015

• Integral in procuring healthcare provider refunds totaling $2.4M by operating risk-share arrangements for healthcare costs

• Leveraged healthcare premium increases of only 4.5% compared to the competitor increase of 10%+, resulting in cost savings

• Built a top-of-the-line employee wellness plan, achieving a 65% participation rate and substantially reducing healthcare claims

• Advanced the company’s retirement plan, streamlining multiple vendors into 1 to increase efficiency and visibility while increasing retirement plan participation to 86% in 2015

• Earned the gold-level recipient of the American Heart Association’s Fit-Friendly Worksites Recognition program and named a top 5 finalist for the Denver Business Journal Healthiest Employer based on impressive levels of employee utilization of the program

• Navigated 5 team members through the design and delivery of high-impact people programs for benefits and compensation management, following existing workforce strategies and financial constraints to ensure optimal outcomes benefiting all parties

• Managed $50M in fringe benefits and a $520M 403(b) retirement plan, significantly increasing employee satisfaction MILE HIGH UNITED WAY – DENVER, CO

Vice President of Human Resources 2007 – 2010

• Transformed the talent management process, compensation model, and performance management system, reducing the call center turnover rate by 17% and saving the organization $400K annually

• Functioned as the inaugural HR executive for the 120-year company, building the department from the ground up to create a high- performing team that enabled operational efficiency and delivered optimal outcomes

• Performed strategic cost analysis, reducing healthcare costs by 7% over 12 months and greatly improving employee satisfaction

• Led a team of 4 and oversaw an $8.5M HR budget, leveraging industry expertise and robust leadership skills to execute daily HR functions successfully and within budget

• Delivered 1st career training and development program, increasing career advancement opportunities and employee satisfaction

• Instrumental in creating change management initiatives, transforming organizational culture by advancing ethos of quality, continuous improvement, and high performance, increasing overall productivity and efficiency

• Collaborated with C-Suite and key stakeholders to develop HR vision and goals and align them with the corporate growth plan GOLF USA – CENTENNIAL, CO

Sole Proprietor 2002 – 2006

• Built the business franchise from the ground up, recruiting staff, procuring inventory, negotiating with vendors, and establishing policies and procedures to drive successful business outcomes and accelerate revenue

• Championed marketing efforts, creating a website, generating a customer database, hosting in-store events, and distributing marketing materials to establish a loyal customer base and drive revenue

• Led a team of 7 in the daily operations of the store, overseeing full P&L including finance, budgeting, and forecasting to ensure seamless operations and increase revenue by 27% each year NELNET STUDENT LOAN SERVICING

Director of Human Resources

• Managed the successful start-up operations of St. Paul, Minnesota office, including collaborating in hiring and training 200 employees in 4 months to provide a fully functional branch office EDUCATION

Kansas State University – BS, Labor Relations

AFFILIATIONS

Various board of director positions and HR organizations

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