Csr Representative Team Member

Jasmyne Smith

**** **** ***, ******, ** *****

**************@*****.***

Work Experience

Credit Inquiry & Restoral Services – Carrollton, TX 02/2021 -08/2022

CSR Representative

●Answer inbound and make outbound calls.

●Able to type 40 WPM

●Managed reporting, documentation and recordkeeping requirements for clients.

●Collected and processed payments for past due balances.

●Consulted with customers to determine the best method to resolve services and billing issues.

Adapt Health Group- McKinney,TX

02/15/2022-Current

Team Member

●Effectively solve problems

●Actively listening

●Empathy

●Quick thinking

●Have a very strong knowledge of the company and its products

●verifying insurance eligibility and benefits

●Ensuring all notifications

●Assisting with making payments

●Recognizes, conveys, promotes and sells products and service value

Education

Cosmetology Certificate Program – Navarro Jr. College, Corsicana, TX Graduated: August 2021

New Tech at B. F. Darrell Highschool, Dallas TX Graduated: June 2020

Skills

●High energy attitude.

●Problem solving abilities.

●Adaptive team player.

●Video conferencing.

●Effective listening.

●Organizational skills.

●Ability to read maps

●Multi-task

●Remain calm through rough situation

●High speed internet Access

●Proficient in Microsoft Office

Personal and Professional References Available Upon Request.

Contact this candidate