Collaborative administrator/Auditor

Amy L. Messier

*** ******** ****, ******** ******, VT 05061 802-***-**** adtrph@r.postjobfree.com

Collaborative administrator with 10+ years of experience in a fast-paced environment and handling high-stress situations. Skilled at problem solving, various administrative tasks, efficiently managing workflow, and providing support to customers and fellow staff. Passionate about building and leading successful teams that uphold the integrity of the company ensuring client satisfaction.

Maintain 99.9% accuracy when entering data by effectively using various systems to input logs, reports, and records, streamlining the documentation process. Database Management.

Train and coach associates from outside agencies by providing accurate knowledge of company policies and procedures resulting in an increase of reportable data to the FBI.

WORK EXPERIENCE:

July 15, 2012 – Present

Vermont Crime Information Center, Auditor, $33.85 per hour, FT 40, Supervisor John Gonyea, Deputy Director 802-***-****

Professional level work for the Department of Public Safety involving NIBRS/UCR auditing of any agency that accesses the National Incident-Based Reporting System (NIBRS) through the Vermont Crime Information Center (VCIC). This encompasses a total of over 90 law enforcement (state, county, local and constabulary) and associated agencies within the state of Vermont. Audits ensure that an agency or supervisor, as an employee of that agency, validate reportable Group A and Group B crimes from their records management systems (RMS) consistent with NIBRS/VCIC guidelines for security, training, and data quality. Results of collected data are utilized to generate and distribute statistical crime reporting, identify trends in criminal activity as well as apply other analytical methodology. Work is performed under the supervision of the Deputy Director of the Vermont Crime Information Center via telework. Experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) Assisted with software development and training.

As of July 2022, duties now include heading up the Identity Services department of VCIC. This position will be developed to audit non-criminal record checks and fingerprint supported background checks to ensure all FBI CJIS security measures are in place.

Knowledge/Skills/Abilities:

The National Incident-Based Reporting Systems (NIBRS) is used by law enforcement agencies at the federal, state, county, and local levels to collect and report crime data. Its goal is to assist law enforcement agencies, research groups, the media, and others to identify trends and allocate resources more effectively. The auditor performs technical and professional statistical reasoning to compile, code, enter, generate, and distribute accurate crime reports. The auditor works closely with state, county, local and federal agencies to ensure there is an accurate flow of information based on the calls for service. The auditor frequently functions as a subject-matter expert for the agency assigned auditor to ensure that the information gathered is consistent with current state and federal reporting guidelines. The auditor conducts frequent checks of all participating agencies to ensure compliance, identifies deficiencies, communicates these to the affected agency and ultimately develops and oversees the delivery of any required remediation. Performs related duties as assigned.

• Proficiency with Microsoft Office applications including Word, Excel, Access, PowerPoint, and Outlook.

• Knowledge of developing and delivering curriculum.

• Knowledge of the monthly FBI validation process and VCIC’s role in ensuring all agencies remain in compliance with the reporting requirements.

• Knowledge of the NIBRS/UCR system so as to serve as a subject-matter expert to participating agencies within Vermont, the ASUCRP as a board member, and for the FBI when asked.

• Knowledge of statistical report design.

• Knowledge of IT systems to perform assistance to end users via troubleshooting errors remotely leveraging current technologies and processes.

• Knowledge of investigative techniques and procedures.

• Ability to establish and maintain effective working relationships with senior administrators from a variety of criminal justice agencies, non-law enforcement entities, and with various federal partners.

• Ability to read, understand, apply, and enforce state and federal law and regulations regarding the management of confidential criminal justice information as well as effectively communicate their interpretation/application to participating agencies.

• Effective problem-solving skills including an aptitude for conflict resolution.

• Ability to set and meet goals and deadlines, manage workload, and plan effectively with minimal supervision.

• Ability to manage confidential information.

• Knowledge of the broad principles of data quality auditing.

• A working knowledge of risk assessment and risk avoidance strategies.

• The ability to collect and analyze data and effectively communicate the results orally and in writing to others.

• Effective public speaking, presentation, and training skills.

Knowledge of FBI CJIS security policies and procedures.

Supervisory skills with a flare for thinking outside the box and staying calm in the face of adversity.

July 1997 - present

Messier’s Hoof Trimming, Owner/Bookkeeper, PT

Knowledge of QuickBooks accounting software, accounts payable/receivable, tax preparation.

Jan 2011 – Jul 2012

Vermont State Police, Barracks Clerk Royalton, $14.12 per hour, FT 40, Supervisor William Jenkins

Daily duties included answering the phone, greeting public at the window, entering criminal cases, and then readying the case for sending to the State’s Attorney’s office for court. Updating cases with new information or arrests. Completing all sealed and expunged cases and sending along information to headquarters to update criminal histories. Schedule use of the different conference and interview rooms. NIBRS Auditor for the barracks, this was auditing the criminal data for validations being sent to the FBI. NCIC certified to assist with updating all information our agency enters into the NCIC system. Provided Discovery case information per requests. Any other duties assigned by the Lieutenant.

May 2009 – Jan 2011

Intralot, Systems Programmer, $12.00 per hour, FT 40, Supervisor Jim Brown

Systems programmer for the Vermont Lottery. Troubleshoot errors with lottery software, push out updated software, draw winning lottery numbers and report winning numbers. Hardware check and maintenance. Twelve hour shifts to include weekends and holidays.

Associates Degree, CCV, 2016, Applied Science, Business Management

Certifications:

Managing Conflict, September 2017

Achieving Communication Effectiveness, April 2014

NCIC, yearly

Past job experience:

Messier’s General Store and Deli, Owner/Manager, Oct 2003-Nov 2010

Messier’s Farm & Yard, Owner/Manager, Jun 2005 – Sept 2008

Anichini, Accounts Receivable Manager

American Express Travel, Dartmouth College, United Airlines, Reservations

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