Front Desk Fashion Consultant
Resume:
Olivia R. Merrill
Denver, CO. 80230
Objective: Ultimately to become a leader in my community and to help others. At present, to obtain a position that will assist me in carving out a path to leadership, all the while building skills and knowledge and experience.
Professional Training and Experience
Team Denver Homes –Denver, CO
Senior Broker Associate November 2017 – Present
At current, I hold the only title of Senior Broker Associate in the organization and I run my own business under the umbrella of Team Denver Homes. I am responsible for bringing in a minimum of $7,000,000 in production with much higher annual expectations. My current production sits at $7,200,00 and I am on track to hit between $8,000,000 and $10,000,000 in production this year. I am responsible to go after my own business and bring it to the table while seeing my transactions through from beginning to end. I also consult with the managing partners on a weekly basis in order to provide insight and input on team structure, business and lead structure, operations, and ideas, etc.
The Glam House –Denver, CO
Manager April – August 2021
• Schedule and book appointments for 15+ stylists and assistants
• Respond to and direct incoming telephone calls
• Greet and direct clients
• Maintain appointment books and client records
• Handle cash and credit customer transactions
• Assist in training new front desk employees
• Responsible for opening up and closing down the shop and all duties
• Reporting directly to the owner/CEO
• Employee payroll
• Implementing new systems with the entire business (booking systems etc)
• Consulting and business planning with the owner
• Inventory (retail and stylist supplies)
• Assisting the owner in applying for small business loans
• Conducting one on one meetings each week with each stylist in order to track production
• Production tracking through system and reporting to owner
• Hire and fire new employees including new managers
• Managing stylist and employee schedules
*This position was short lived as the values of the company did not end up aligning with my own and I think it’s important for both myself and for the company to stay aligned in this way for optimality in the work place.*
Kentwood City Properties –Denver, CO
Broker Associate & Buyer’s Broker June 2014 – November 2017
• Set up and hold open houses for current listings
• Pull comps for active, sold, and under contract listings
• Enter data and new listings into MLS
• Keep updated and organized CTM records and hard files of contract dates, buyer information, etc.
• Tracking and maintaining dates and deadlines in CTM while keeping all parties informed
• Update the status of the current listings via drop box and hard file
• Show homes to current buyers and sellers
• Marketing Eflyers, brochures, features sheets, etc. (cutting, folding, helping to create etc.)
• Making sure all marketing is dispersed to the appropriate listing
• Social media and blogging on a weekly basis
• Thorough knowledge in navigating MLS, Zillow, CTM, Trulia, Craigslist, Facebook, Twitter, Instagram, Linked-in, Pinterest, Public Records, Godaddy, Mobile Marketing, Google, and the company website
• Possess an immense amount of knowledge in Excel, Word, Publisher, Outlook, and Adobe
• Create spreadsheets, word, & excel docs for marketing flyers, listing information etc.
• Scheduling vendors, appraisals, and inspections, etc.
• Order photos, signage and creating/ordering banners
• Receive and handle earnest money checks
• Assisting buyers and sellers throughout the transaction in executing their transaction, i.e. purchase agreement, disclosures, answering questions, etc.
• Experience and knowledge in leasing & selling homes in Denver Blondies the Beauty Shop –Denver, CO
Receptionist November 2013 – February 2015
• Schedule and book appointments for 20+ stylists and assistants
• Respond to and direct incoming telephone calls
• Greet and direct clients
• Maintain appointment books and client records
• Handle cash and credit customer transactions
• Assist in training new front desk employees
• Responsible for opening up and closing down the shop Brothers BBQ – Denver, CO
Assistant Manager April 2012 – December 2013
• Facilitate and manage daily restaurant operations and oversee staff
• Resolve customer complaints about food quality or service
• Assist General Manager with daily operations and administrative paperwork
• Monitor Inventory and Cost of Goods (COG) by using computer program such as Microsoft Word and Excel.
Arden B -Denver, CO
Fashion Consultant. December 2011 – September 2012
• Customer services ranging from fashion advice, merchandise selection, coordination of outfits and accessories selections
• Open and close store
• Greet customers, handle shipping, make deposits
Subway -Portland ME
Shift Lead. May 2009 – November 2011
• Handle cash and credit card transactions
• Open and close store, including food preparation and store cleaning Education
Grace Baptist School K-11 (Portland, ME)
• Participated in after-school activities; fund raising activities, average A student, honor roll student
Windham High School Class of 2011 (Windham, ME)
• Graduated in the 90th percentile rate for my class
• 3.8 GPA
Kaplan Online Real Estate School (Denver, CO.)
• Graduated 2015
Special Skills/Interests
Management
• Extensive experience in restaurant and retail store management
• Extremely determined with a positive attitude
• Excellent work ethic, have had 6 jobs at once in the past
• Assisted in training new agents in business building
• Assisted in training new assistants to manage a team
• Currently oversee/mentor 5 real estate agents who are new to the business on a weekly if not daily basis
Fashion and Modeling
• Multiple free-lance photo shoots and runway shows
• Barbizon School of Modeling and Acting, Boston Mass.
• Promotions experience with John Casablanca’s- promoting their modeling and acting school at multiple events
• Maximum Talent 2014 - 2018
• Sales meeting and fashion shows with Spyder for their European and American buyers
• Promotional work for Audio Polymer Research, Denver
• Women’s Clothing Line sales shows and fittings with Sport Haley, Denver
• Walked in Denver Fashion Week Spring and Fall 2019
• Promotional work for large brands such as Daniel Wellington, Express, Fabletics & Lululemon and more
• Brand Ambassador for Geometry Global for 2 years
• CEO and Founder of one of Denver’s top fashion and lifestyle blogs The Denver Look Social Media + Digital
• Built my fashion blog following and my real estate following to over 25,000 followers on social channels
• Well-versed in TikTok, Instagram, Linked-in, Twitter, Facebook, YouTube & Pinterest
• Stay up to date on latest trends, learn them quickly and understand how to implement them on all channels
• Built my own websites on WordPress and Square Space
• Branding and design
• Proficient in utilizing Canva, Word, Excel, Publisher, OneNote, Outlook, Gmail, Yahoo, Amazon Ambassador/Business, CRMs and Booking software (like Booker)
• Proficient in Air-table and Google Meets, Zoom and Microsoft Teams Travel
• Maine (several trips); Colorado (current resident); New York City (3 weeks); California
(3 weeks); Texas and Oklahoma (1-2 weeks); Cabo (4 weeks); road trip from Colorado through the Grand Canyon to Los Angeles California (1 week) Las Vegas, Nevada (2 weeks) Cancun, Mexico (2 week) Rome, Italy (1 week) Bali, Indonesia (2 weeks) Phoenix, AZ (1 week), Dominican Republic (1 week), interested in world travel REFERENCES
Annie Foushee
Leroy Lutu
Jacklyn Brockman
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