JAMES M. CALLAHAN
Long Valley, NJ 07853
Phone 908-***-****
Fax 908-***-****
OBJECTIVE: To take a leadership position in a company with a customer satisfaction focus. I want to bring my experience to build customer loyalty and find solutions to create a
positive environment for the client and the company.
I have worked for over 50 years in all aspects of
Foodservice operations from Hotels, Restaurants, Camps,
Corporate Dining and Catering Operations. My goal is to build a healthy client relationship built on trust
and support where we are working every day to exceed customer expectations. My Philosophy is simple, support those around you and positive results will follow. I believe we need to have the best day of our life every day!
EDUCATION: Fairleigh Dickinson University;
Rutherford, NJ
Bachelor of Science, 1978
Business Administration/Hotel/Restaurant Management
Nutley High School, Nutley, New Jersey; Graduated 1974
WORK EXPERIENCE:
FOOD & BEVERAGE ASSOCIATES
10 Main Street
Farmingdale, NJ 07727
REGIONAL MANAGER
March 2022-Present
Primary Client Liason for 9 Clients of 16 Unit Foodservice Dining Service Company
Responsibilities include management and support F&B Culinary Team of Chefs & kitchen employees. Responsible for managing 100+ employees. Tasked with finding well run camp & healthcare operations where we can have a profitable win-win relationship. Development and Training to work within HAACP & Food Safety standards. Coach to maximize employee performance. A happy employee means a
satisfied client. Customize and implement procedures to meet special dietary requests.
Work to create a happy & safe work environment for the clients & employees.
PERFORMANCE FOODSERVICE METRO NY
1 Ikea Drive
Elizabeth, NJ 07207
BUSINESS DEVELOPMENT MANAGER/AREA MANAGER
March 2014-December 2021
Responsible for prospecting and developing new customers. In 3 years in this position
opened 175 new accounts with sales of $10 million+. Worked to support District Manager Teams and Area Managers. Established a significant impact on the companies Summer Camp Business. Helped to hire and add 22 new Area Managers for Sales. Worked with Sales Management Team to train and help new hires to develop profitable sales routes. Earned membership in Heavy Hitters Club & Circle of Excellence
DRISCOLL FOODS
174 Delawanna Avenue
Clifton, NJ 07014
BUSINESS DEVELOPMENT MANAGER to DISTRICT MANAGER to REGIONAL MANAGER
August 2007-March 2014
Hired with 2 other Sales Managers to grow & hire Sales Reps. We grew the Sales Team from 17 to 95 reps in 7 years. Sales in 7 years grew from 145 Million to 320 Million. Developed Western NJ, Jersey Shore, South Jersey/Philly Market in new
sales regions. Worked to support & Grow Camp Segment and developed a solid
working relationship with ACA as well as NJ Restaurant Association. Developed a
reputation for Driscoll Foods as a significant player in the NY/NJ Market. Created
a non corporate atmosphere based on out of the box thinking and developing of a
diverse customer base.
SYSCO Food Services of Metro NY
20 Theodore Conrad Drive
Jersey City, NJ 07207
MARKETING ASSOCIATE
Sept 1980-August 2007
New York/ New Jersey regional Hotel/catering/restaurant sales for 27 years Consistently one of the top 10 performers in a 120 Sales Team
4-time Sysco Torchbearer. Member of Chairman’s and Presidents Club. Directly involved in Sales Training for Sales personnel. Self motivated, problem solver and able to work under Difficult and Competitive situations. Ability to build long term relationships with large accounts and gain customer loyalty/relationships. Made my reputation as being available 24/7, bringing my customers what they need, when they need it. I have developed a reputation as a point of contact who does not quit and is able handle difficult, large accounts
HYATT LONG BEACH
Pacific Coast Highway
Long Beach, California 90712
DIRECTOR OF PURCHASING
November 1978-July 1980
Responsible for purchasing all food and beverage related
Items for 175 room Hotel. Directed renovation of restaurant
as well as arranging for all items needed for Food and
Beverage Department and Rooms Division.
HYATT REGENCY LOS ANGELES:
711 Hope Street @ Broadway Plaza
Los Angeles, Calif 90015
MANAGEMENT TRAINING PROGRAM
July 1978-November 1978,
Full training program in all aspects of Hotel Operations
including Front Office Management, Reservations, Night
Audit, Housekeeping, Food and Beverage, Restaurant Manager, Stewarding, Purchasing, Executive Sous Chef,
Accounting, Sales and Marketing, Reservations
THE LANDMARK
Route 17
East Rutherford, NJ 07071
BANQUET WAITER
1976-1978
VICTORIA STATION
Hamburg Turnpike
Wayne, NJ. 07035
PREP COOK, SALAD BAR, RECEIVING
1976-1977
THE MANOR
Prospect Avenue
West Orange, NJ.07044
BANQUET WAITER, ALA CARTE WAITER, CAPTAIN
1974-1976
Fine Dining specializing in French & Russian Service. Worked @ Chaine Dinner,
learned all aspects of fine dining. Tableside service of caesar salad,
crepe suzette, chateaubriand, rack of lamb, Dover Sole, Tableside coffee drinks
and Gueridon Service. $15 Million/year Operation
INTERESTS:
Fishing, Cooking, Nutrition, Whitewater Rafting, Wine Enthusiast,
Fitness Enthusiast, Boy Scout’s of America (Eagle Scout Son).
Outdoor Activities, Hiking, Backpacking, Traveling, Yoga,
Tai Chi, Acupuncture, Meditation and Athletic Coaching, Gardening
Spiratuality Prayer
PERSONAL INFO
Wife, Jan, of 37 years; son, Dan (age 34), daughter Jackie (age 31),
2 dogs - Jackson and Gracie
REFERENCES Furnished on request