Event Coordinator Customer Service

Tami Thompson

574-***-**** *********@*****.*** **08 Springbrook Drive, South Bend, Indiana

Summary

Client-oriented Event Coordinator committed to making clients dreams come true. Skilled in working with clients to plan unique events from start to finish while proactively managing risks and potential problems. Proven leader with success creating cohesive, goal-oriented teams.

Experience

LEX 530 Elkhart, Indiana

Event Coordinator 11/2021 - Present

Organized event facility, food and beverage selections and audio-visual arrangements. Oversaw event logistics, venue scheduling and accommodations. Planned, coordinated and executed weddings and special events. Handled and uploaded event changes and cancellations within system. Assisted with training and supervision of staff, driving successful event management. Maintained files with contracts, agreements and work orders in client-specific platforms. Maintained on-site presence during events to consistently meet quality expectations. Reviewed event bills for accuracy and approved payment. Notre Dame University Catering Notre Dame, Indiana Banquet Manager 02/2014 - 05/2020

Reviewed banquet event orders to determine room layouts and schedule staff. Organized and coordinated work of staff and convention personnel for meeting to be held at a particular facility. Participated in financial activities, such as setting of room rates, establishment of budgets and allocation of funds to each department.

Recruited, hired and trained staff on bartending procedures, customer service standards as well as demonstrating the most effective ways to serve clients and visitors.

Assisted with the setup and service of multiple banquet food stations as well as the final cleanup. Taco Bell South Bend, Indiana

General Manager 06/2004 - 01/2014

Supervised employees through planning, assignments and direction. In charge of inventory, ordering and estimating costs and requisitions for all food, beverages and supplies. Managed profit goals against budget and prior year, keeping controllable costs within budget. Prepared payroll and operating budgets for corporate approval. Established customer relationship to generate more business, maintain store profitability and expand brand loyalty. Skills

Customer service, Communication skills, Special events planning, Food service knowledge, Facilities Management

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