Clerical Administrative Assistant
Resume:
Kay Austin
*******@*****.***
Seasoned executive level administrative professional with strong experience supporting leaders in corporate settings. Strengths include excellent written, oral and listening skills, ability to multi-task in a fast-paced dynamic environment, super dependable. Skilled in managing complex schedules, coordinating meetings and preparing and distributing mass communications.
Relevant Skills/Competencies
Project Management
Creative Thinking
Attention to Detail
Corporate Communications
Manage Multiple Priorities
Team Player
Excellent Customer Service
Time Management
Advanced Microsoft Office
Work Experience
Mansfield School District – Mansfield TX
Receptionist 2021 – Present
Create and maintain a positive front desk environment
Receive and direct incoming calls, take reliable messages, and route to appropriate staff. Greet and direct visitors, assist public which includes answering questions about voting location as needed.
Monitor/grant front door access
Monitor visitor log and issue visitor passes. Maintain computerized files using personal computer including reports, sort, distribute, or deliver mail, messages, and other documents.
Assist with preparation of materials for mailing, submit work order requests; printing name tags,
Sign off for funds collected from school cafeteria and secure in safe.
Provide clerical assistance as needed.
Johnson Controls – Irving, TX
Sr. Administrative Assistant 2016-2020
Reporting directly to the Branch Manager and provided executive, administrative, and development support to the Branch Manager and the management teams.
Receives visitors and supports individual, department or site staff by promptly, courteously and accurately addressing requests for assistance.
Supported the Sales team by way of requesting checks for upcoming events and coordinated office communication along with performing clerical duties.
Acts as the organization's first point of contact for visitors and/or callers while ensuring professional communication.
Receives and directs calls in a courteous and efficient manner.
Welcomes visitors, ensures and maintains proper sign-in documents and explains/follows safety procedures.
Completes all incoming and outgoing mail requirements, including courier services and manages maintenance of the postage machine as applicable.
Schedules appointments, meetings and books conference rooms.
Manages the office supplies stockroom, places office supplies orders and maintains effective administration.
Contacts vendors and suppliers as requested to advise of plant/site shutdowns and other disruptions in service.
Print badges for new hires, contractors and visitors.
Supports administrative projects as assigned.
Serve as a liaison to the senior management; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.
Independently manage orders from all vendors including, but not limited to coffee, cleaning supplies, printing, and shipping supplies.
Prepare all incoming invoices for payment by reviewing, submitting to accounts payable
Conduct new employee safety orientation and process badge all badge requests
Administer global check requests for sponsorships and charity events
Coordinate executive luncheons and offsite dining events including catering and equipment rental and set up
Medpace Pharmaceutical –Irving, TX 2014-2016
Senior Administrative Assistant
Accountable as office manager
Coordinated administration of building property
Served as facilities and corporate office liaison
Coordinated clerical administrative services including mail distribution, shipping and receiving
Ordered employee badges with the appropriate access
Ordered office supplies and maintain proper inventory
Submitted office expense invoices
Developed and maintained strong relationships with service vendors
Organized and implemented assignment of cubicle and offices
Provided support of facility renovation/improvement/relocation projects for local offices
Coordinated the interview process for all applicants
Conducted On-boarding process - distributing and collecting all appropriate HR forms as needed(I-9s and W-4s)
Composed routine e-mail correspondence
Maintained office security through key card/badge management, key controls, and office/cube data management for assignments
American Airlines – Fort Worth, TX
Executive Secretary 2000 – 2014
Accountable for executive-level management administrative clerical services including phone coverage
Managed complex schedules and coordinated meetings with internal and external clients
Coordinated travel arrangements (domestic and international)
Liaised with internal/external staff at all levels
Scheduled appointments, meetings and conference calls
Requested and coordinated system access requests and software needs
Scheduled monthly meetings with key executives
Prepared mass-communication distributions
Maintained employee records (sick, vacation)
Handled new hire onboarding process
Administrative Assistant
Provided support to Director of Customer Research and Marketing,
Arranged meetings with consulting vendors which included making flight and hotel arrangements
Provided support to Director of Customer Research and Marketing; coordinated sweepstakes winner travel
Handle marketing materials including shipment
Screened briefs and presentations
Initiated new hire procedures
Managed offsite departmental events
Supported national and international colleagues with travel and accommodations
EDUCATION
Estacado High School- Lubbock, TX
CERTIFICATIONS
Cybersecurity
Code of Ethics (Applying the Ethics Code
Doing Business with Integrity
CPR Safety Training
TECHNICAL SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint), Outlook, Publisher, Oracle, PeopleSoft, NexGen, Forefront Identity Manager, Kronos, Workday,
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