Marcus Reyes
Chula Vista, CA
********.*****@*****.***
Professional Background
Logistician, Kros-Wise, San Diego, CA (9/7/2022-Present)
* Monitor incoming Purchase Card Requests.
* Contact vendors for quotes, updates, and adjustments.
* Send purchase card requests to Business Finance Manager for funding verification approval.
* Assist team with purchase card request questions, issues and/or creating purchase card requests for large orders.
* Assist team with various tasks on projects, whether it be labeling, assembly, or help locate equipment.
* Keep inventory of all assets, equipment, and supply. Maintaining logs for issuance.
* Sign for and account for incoming/outgoing packages and then process them for storage or issuance.
* Maintain logbook for check outs and check ins of keys for two vehicles, their location and destinations, mileage, and gas consumption.
* Coordination with DRMO for excess of equipment no longer required for project or functional.
* Initiate DD-1149 for shipping and pick up requests of material.
* Coordinate with division buyers for returns, incomplete orders and to close out orders.
Department Office Administrator, Naval Medical Readiness Training Command San Diego/ Staff Education and Training (2/4/2019-9/6/2022)
* Enter class scheduling data, student and instructor rosters and reports for department.
* Answer calls, take detailed messages to pass to program administrators, and monitor daily schedule.
* Daily use of Microsoft office software for everyday tasks such as messaging emails, creating spreadsheets, charts, and presentation, as well as making documents.
* Coordinate with all staff personnel to arrange meetings and training sessions.
* Providing excellent customer service by answering questions via email or phone call, and assisting customers that walk in.
* Onboarding all incoming staff, creating training accounts and assigning them welcome orientations.
* Make reservations of classrooms, conference rooms, and auditoriums for courses, conferences, and ceremonies.
* Receive and respond to inquiries and high volume of daily visitors, emails and phone calls and must be able to multi-task and prioritize accordingly.
* Create department's office supply and equipment needs lists to order using a Government Purchase card, while maintaining allotted annual budget and records. As the departmental supply officer, I use the Defense Medical Logistics Standard Support program to make orders and track my department's customer profile and budget.
* Proficient computer skills on Microsoft Outlook, PowerPoint, Word, Excel and Teams; using most if not all daily.
* Data entry by creating charts on data collected to determine the organization's compliancy of certified staff members on a bi-weekly basis.
* Conduct trainings with fellow staff members within the organization to maintain certifications and stay up to date with new guidelines, as well as to become better at our professions.
* Led team in process improvement projects that improved how we made contact with all incoming personnel, have them scheduled for any needed courses within the first 90 days, thus contributing to increasing the organizations compliancy percentages.
* Process improvement on data tracking for Staff Education and Training programs to have matching reflection on Fleet Training Management Planning System (FLTMPS) and command roster.
Men’s Shoe Department Associate Clerk: Navy Exchange 2014-2019
*Greet customers, identify their needs, assist and inform them in finding the right pair for them and/or their loved ones for purchase to maintain positive relationships with consumers.
*Operate cash registers for completion of sales.
*Sort and stock the backroom and the floor with inventory.
*Assist lost and prevention in possible theft and recovery of merchandise.
*Maintain sales floor appearances by keeping area clean and shelves always stocked with the latest products.
*Conduct
*Assist team executing other daily operations, also helping others in other departments if and when called upon.
Postal Clerk/Logistics Specialist/Administrative Assistant: U.S. Navy (9/5/2006 to 09/2014)
* As an administrative clerk in the Naval Medical Center San Diego Command Suite, I assist senior leadership with clerical duties such as schedule appointments, make reservations for conferences and meetings of department heads, answer calls, and take detailed messages to pass to department heads or their secretaries.
* Processed over 6000 pieces of correspondences, over 2000 Isolated Personnel profiles and more than 100 instruction revisions in support of the command mission.
* Daily use of Microsoft office software for everyday tasks such as messaging emails, creating spreadsheets, charts, and presentation, as well as making documents.
* Scheduled and coordinate meetings and appointments for supervisors
* Maintained utmost discretion when dealing with sensitive topics.
* Completed over 2000 customer service requests providing outstanding service and logistical support in expediting critical medical consumables and equipment for over 210 Catalog Managers and Representatives. Sought out and earned forklift qualifications to enhance safety and productivity, decreasing labor hours by 50% in receipt-to-transfer process.
* While deployed with the USNS Mercy in 2012, a military hospital ship, conducted USPS services; processed a combined total of 50,000 pounds of incoming and outgoing mail for a crew of 965 personnel resulting in a $10k profit for the USNS Mercy and boosting the crew's morale for a six-month deployment.
* Also, while aboard the USNS Mercy, conducted supply chain business of on-loading and offloading over 500,000 pounds of medicine, food, and other supplies by operation of a forklift. Directed loading and stowage of over 3500 pallets containing more than $25 million in medical supplies, equipment and food. Analyze how much supplies will be needed for a six-month deployment, schedule replenishments, and find vendors that can both supply us with the best rates and fastest delivery times.
* Conducted wall to wall inventories, leading one team of three, among other teams in the inventory of 816,000 items of medical and dental equipment worth $1.5 million resulting in 100 percent accountability that covered the main naval hospital and its outlying clinics around the San Diego area.
* As safety officer, help department achieve 100% compliance in departmental safety inspections under OSHA guidelines and guidelines set by Department of Health Agency.
* Completed over 1000 customer service requests providing outstanding service and logistical support in expediting critical medical consumables and equipment for over 210 Department Supply Clerks and Representatives with accuracy and professionalism, directly attributable with highest satisfaction rates.
* Procured over 1000 items needed for six-month deployment that were mission essential.
* Mentoring junior sailors in becoming better at their specialties, as a sailor, and better overall as a person.
* Maintains retail area fully stocked of postal items for customer purchase.
* As a cashier, I maintained a $1000 flexible stamp credit account that generated over $350,000 in retail sales from the sales of stamps, postage, and money orders with zero discrepancies as well as services for post offices in Sigonella, Sicily.
* Served as a training instructor to train and guide over 450 personnel to become mail orderlies, while concurrently training junior sailors in everyday responsibilities as a postal clerk.
* Directed loading and stowage of over 10,000 pallets containing more than 20,000 stock requisitions supporting home and visiting units. Expeditiously processed of over 1.5 million pounds of mail. Maintained 100% accountability of over 4000 registered mail articles ensuring all registered mail.
* As the assistant Custodian of Postal Effects (COPE) in Sigonella, Sicily; I helped over-see two small post office operations and supervise six other sailors to conduct everyday postal duties such as sales, acceptance, sorting and delivery of mail and packages. Conducting daily audits of each cashier's sales for the day and making weekly deposits to the bank.
* Under U.S. Naval guidelines and by the USPS, I was responsible for the acceptance, sorting, and routing of incoming mail for Yokosuka Naval Base, and with Sigonella, Sicily later on; and their tenant commands and mobile units' operations within the Area of Responsibility by conducting the acceptance, sorting, routing of incoming and outgoing mail, which also includes deliveries by driving various vehicles, including a small commercial truck.
* Held a supervisor position for base post offices, allocating daily jobs and workloads, and being a resource for junior sailors in Yokosuka, Japan.
Education:
* University of Phoenix, San Diego, CA - Bachelor of Science in Business- Project Management-
February 2015-December 2017 (Completed)
* University of Phoenix, San Diego, CA- Health Administration
* University of Phoenix, San Diego, CA - Project Management Certificate - December 2017
Training:
* Basic Life Support Training: Naval Medical Center San Diego via Red Cross
* Expeditionary Medical Facility Training: Camp Pendleton, CA.
* Forklift Driver Training Course: San Diego, CA.
* Lean Six Sigma 101 White Belt Training: Yokosuka Naval Base, Japan
* Postal Clerk "A" School: Fort Jackson, SC.
Languages:
*English-Fluent
*Tagalog-Fluent
Awards and Accomplishments:
* 11 Years of Federal Service achievement
* Two Navy Achievement Medals
* Sea Service Deployment Ribbon
* Three Good Conduct Medals
* Two Letters of Commendations Awards
* One Flag Letter of Commendations Award
* Outstanding 2008 Postal Assist Visit conducted by the Far East Regional Postal Manager.
* Captain Edward F. Ney Food Service Award 2009
* Bureau of Medicine and Surgery's Best Business Process Team Achievement Award 2013
* Over 300 hours of community volunteer which includes: youth basketball coaching and mentoring, fundraisers,and community beautification projects.
Miscellaneous
* Secret Clearance