Csr Remote Customer Service

Aaliyah Waters

** ******* ***, ** ***** 617-***-**** **************@*****.***

I have two years of Customer’s Service experience helping with many clients and guests. Trained in conflict resolution and communication. I have great interpersonal skills, written and verbal communication and managing multiple tasks. I’ve worked in different types of places and work dealt with difficult challenging situations.

Education:

Dr.William Wilson Henderson K-12 Inclusion School Fall 2015 – June 2019

-Massachusetts College of Art and design-Some college

Relevant Experience

Sale Associate:

Claire’s - Cambridge, MA

October 2018 to December 2018

-Answering customer service

-Locating merchandise, ringing customer products, and making product recommendations.

Security Professional:

Allied Universal - Boston, MA

November 2019 to January 2022

Report safety concerns, security breaches and unusual circumstances both verbally and in writing

-Coordinate the visits of high-profile guests and maintain confidentiality at all times

-Followed allied universal standard duties and procedures

-Promptly responded to all security violations and emergency calls

-Performed hourly patrols

-Verified guest and vendor identifications at each entry

Barista/Server

September 27, 2022- October 19, 2022

Area Four - Cambridge, MA

-Taking customers orders.

-Clean tables for the guest.

-Confirming all drinks and orders are fulfilled.

-Brewing coffee/teas etc.

-Making sure work stations are clean and tidy.

Skills & Abilities

-Self-motivated, reliable, and dependable hard-worker.

-Ability to work individually or in a team setting.

-Quick learner & adaptable to changing environments.

-Patient, enthusiastic, friendly and upbeat personality.

-Excellent verbal, written communication & interpersonal skills.

-Skilled in time management and ability to prioritize.

-Proficient computer skills.

Contact this candidate