Correctional Officer Customer Service

Mary Gibson

**** ********* ******

East Chicago, IN 46312

Phone: 219-***-****

Email: ************@*****.***

Experience professional in the areas of retail, Corrections, Quality assurance, Customer Service and inventory Management. I demonstrate the ability to work interactivity as a team player, excellent

leadership & training skills, superior problem solving & time management abilities,

available for immediate employment.

Employment history

Lake County Corrections - 2600 W. 93rd Ave Crown Point IN 46307 Ph: 219-***-****

Dates: 6/14 – Present Title: Correctional Officer

Duties: Monitor and document resident activity secure the locked facility. Help with transition

of resident into society. Work closely with case manager w/ resident plans

Midwest Behavior Center – 1012 W Indiana St. Kouts, IN 46347 Ph: 888-***-****

Dates: 6/14 - 7/15 Title: Behavior healthcare worker

Duties: Assist residents with daily living document resident activity follow therapist plan

Conduct DBT treatment groups for residents

Bio Blood Component - 1504 Broadway St. Gary, IN 46407 Ph: 901-***-****

Dates: 11/07 – 04/11 Title: Training Coordinator Mgr.

Duties: Perform/ coordinate employees training per standard operating procedures & policy

Perform quality assurance per OSHA and state regulations also performed audit and assessments per

S.O.P. procedures. Calibration and certification on machines. proper disposal of bio hazard waste.

T. C.F. Bank – 601 W 14th Ave Chicago Heights, IL 60433 Ph: 708-***-****

Dates: 12/06 – 07/07 Title: Assistant Branch Manager

Duties: Enforce policy and procedures regarding banking regulation. Conduct in internal/

external audits, customer and revenue building and training. Bank operations close attention to detail.

RentWay Inc. – 5364 Broadway St. Merrillville, IN 46410 Ph: 219-***-****

Dates: 12/02 – 11/06 Title: Store Manager

Duties: Operation P/L reports, account management, sales, marketing, agreement/ contracts

Staff development, training, collection, retention and inventory management. Schedule deliveries

Colortyme Rentals - 3508 169th St. Hammond, IN 46323 Ph: 219-***-****

Dates: 05/98 – 11/02 Title: Manager - Hammond / Michigan City, In

Duties: Building revenue, operations, inventory management, negotiate financial agreements &

collections. Schedule deliveries and assembly. Employee development.

Indiana Department of Criminal Justice – Westville, IN 46391 Ph: 219-***-****

Dates: 07/97 – 11/97 Title: Correctional officer (Maximum Control Complex)

Duties: Maintaining security and supervision over inmate/client activity Report writing.

Texas Department of Criminal Justice – Huntsville, TX 77340 Ph: (936) 437 –4141

Dates: 07/95 – 02/97 Title: Correctional officer #3

Duties: Maintaining security and supervision over inmate/client activity, escorts, travel.

Excellent report writing, close attention to detail searches, extensive training in riot control

equipment policy and procedures. Report writing

Williams Furniture – Huntsville, TX 77340 Ph: 936-***-****

Dates: 10/93 – 06/97 Title: Store Manager

Duties: Operations, staff development, PL reports negotiate financial agreements problem

solving, billing and budgeting store finances. Schedule deliveries and assembly.

Education:

Calumet College of St. Joseph Whiting, IN 46391: Degree: Business Management – Bachelor

Reference upon request

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