Network Technician Document Control

Michael Chambers

**** ********* *****, *******, ** 32810 **************@*****.*** 407-***-****

An accomplished technology leader, proactive, and results-oriented professional bringing 15+ years of experience leading projects, solutions-based information systems, and network implementations, system migrations, and transformation. Skillful in prioritizing, planning, and monitoring projects to ensure appropriateness to core purpose, vision, and effective completion by deadlines established by the boarding executive management. Competent in developing project plans, identifying scope, resource requirements, milestones, timeline, risks, project stakeholders, and communication plans. Ability to follow through on all commitments with excellent communication skills and knowledge to converse effectively across all levels of the organization.

Proficient in: Server based networking; TCP/IP, DHCP, DNS, Routers, switch control and wireless routing; Microsoft Active Directory; Microsoft DFS; Microsoft Terminal Server; Virtualization: Hyper-V, MVMM, VMware/Fusion, Virtual Box; Microsoft Office; Honeywell Security Server – Fusion 3 and 4; IP based printer, copier and scanning configurations; Watchguard based firewall and VPN; Barracuda based Web Filtering; NAS based backup and network storage configuration; Symantec BackupExec, StorageCraft, Datto; CommVault; Storage Devices; HPEMSA; Nimble; Tegile; IT based Policy and Procedure. Apple, Azure, Box, Drop Box and Google Cloud Services, Microsoft Office 365 Live, Adobe Products, and Android/iOS Operating Systems

Key Competencies

Operations/Strategic Management • Information Systems Management • Document Control Logistics

Client Retention • Supervising Staff Members • Training/Coaching Staff Members • Process Improvement

Professional Experience

Aspire Health Partners April 2014-Oct 2022

Network Manager

Lead network administration team consisting of 3 employees

Maintained network systems for 27+ campuses/satellite sites across Central Florida supporting 1400+ users

Responsible for the maintenance and system administration of over 100 physical and virtualized servers supporting 1400+ users, several medical platforms (EHR, EMS, ImageQuest and PolicyTech) and 7 large scale SQL and Cache databases.

Backup and Migration of location wide servers to Azure Cloud

Deployed and Administered Exchange Servers, Archiver, and Spam Filters for entire organization consisting of 1400+ users

Setup and maintained Windows File cluster and permissions

Integrated multiple acquisitions of companies to a single network.

Advanced Recovery Systems October 2013-March 2014

Network & Hardware Specialist

Installed computer hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user’s premises, following design or installation specifications.

Loads specified software packages, such as operating systems, word processing, or spreadsheet programs into the installed or existing computers.

Verifies correct system operation. Instructs users in the use of equipment, software, and manuals.

Inspects and prepares microcomputer equipment delivery.

Michael Chambers

8021 Applehill Court, Orlando, FL 32810 **************@*****.*** 407-***-****

Answered client inquiries in person and via telephone concerning systems operation; diagnosed system hardware, software, and operator problems; and recommended or performed minor remedial actions to correct problems based on knowledge of systems operation.

Replaced defective or inadequate software packages and hardware.

Conducted hardware inventory on a semiannual basis. Ensured that all systems, computer attached peripherals were accounted for in the database.

Tracked all third-party equipment and maintained the transfer of assets database.

Worked with vendors/contractors to ensure system updates and installations on company-wide projects supporting 150+ users.

The Center for Drug Free Living November 2008-October 2013

(Merged with 3 companies to become Aspire Health Partners in 2013)

Network Technician

Installed computer hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user’s premises, following design or installation specifications.

Loads specified software packages, such as operating systems, word processing, or spreadsheet programs into the installed or existing computers.

Verifies correct system operation. Instructs users in the use of equipment, software, and manuals.

Inspects and prepares microcomputer equipment delivery.

Answered client inquiries in person and via telephone concerning systems operation; diagnosed system hardware, software, and operator problems; and recommended or performed minor remedial actions to correct problems based on knowledge of systems operation.

Replaced defective or inadequate software packages and hardware.

Conducted hardware inventory on a semiannual basis. Ensured that all systems, computer attached peripherals were accounted for in the database.

Tracked all third-party equipment and maintained the transfer of assets database.

Worked with vendors/contractors to ensure system updates and installations on company-wide projects

Supported 700+ users

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