Customer Service Call Center
Resume:
Patrick Williams
Macon, GA
*************@*****.***
Trying to be the best employee and learn different skill sets to further my career. Authorized to work in the US for any employer
Work Experience
Customer Service/Quality Control
Remote
Present
Assisted customers with the review of several products from food to electronics to kitchen appliances, wrote reviews for the companies or did video demonstrations using the products or reviewing the products.
Truck Driver
Goodwill Industries - Macon, GA
October 2006 to February 2012
Warehouse management, sorting donations, customer service, picking up donations, driving to different Goodwill locations in Georgia and South Carolina
Education
High school or equivalent in Journalism
Andrew College - Cuthbert, GA
August 2001 to May 2002
Skills
• Sony Vegas
• Gimp image editor
• Microsoft Office
• Audacity Sound and Music Editor
• Youtube
• Social Media Marketing
• Blogging
• Video Production
• Typing
• E-commerce
• Team management
• Negotiation
• Sales
• Customer support
• iOS
• Technical support
• Windows
• LAN
• Google Docs
• Trello
• Operating Systems
• Computer Networking
• Android
• Search Engine Optimization (SEO)
• Video Editing
• Google Analytics
• Keyword research
• Google Ads
• Mac OS
Certifications and Licenses
Customer Service
Present
Customer Service
Assessments
Verbal Communication — Proficient
August 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Call center customer service — Proficient
April 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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