Medical Underwriter

Nancy LaPinsky

** **** ******, **** ** Bristol, CT 06010

Cell Phone: 860-***-****

**********@*****.***

OBJECTIVE: Underwriter

SUMMARY

Eight years of increasingly important roles in long term care insurance organizations.

Fourteen years underwriting life and disability insurance.

Skilled at securing underwriting tools that improve accuracy in the application process.

Work experience backed by industry-related continuing education.

Accumulated broad knowledge of insurance industry practices, compliance standards, and ethics.

Well-balanced mix of customer service and general office skills.

Able to effectively manage and prioritize high volumes of work load.

UNDERWRITING EXPERIENCE

Progressive advancement from new business assistant to underwriter.

Assessed risk and made decisions for long term care, life and disability applications.

Conducted audits at major insurance carriers that allowed them to upgrade their underwriting practics.

Worked closely with agents to improve their understanding of underwriting guidelines, which streamlined the

application process.

Evaluated unprofitable underwriting business for alternative channel distribution.

Reviewed medical records for insurability.

Developed understanding of MIB coding, Rx and MVR history.

Conducted medical telephone interviews to obtain comprehensive personal information.

Proven track record in developing effective relationships with clients, customers, and agents.

NEW BUSINESS ADMINISTRATION EXPERIENCE

Screened and reviewed long-term car, life, disability and critical illness applications.

Processed state compliance forms.

Screened applications for accuracy, calculated benefits and premiums, then processed policies.

Communicated status information to agents, carriers, and applicants.

Heavy telephone contact with customers and agents.

Provided administrative support to other departments.

Serviced prospective applicants and existing customers.

COMPUTER EXPERIENCE

Developed experience with several insurance industry software platforms used for underwriting.

Audited and monitored operational systems for Y2K compliance, late 1999.

Fluent with Microsoft Office products; MS Word, Excel

ORGANIZATIONAL AND GENERAL BUSINESS SKILLS

General A/R and A/P experience invoicing, billing, and collections.

Entrusted to train new employees in the underwriting department.

Led The Idea Team which analyzed, streamlined, and improved weak areas of policy workflow and

operations.

Worked as a legal secretary in an estate planning practice.

Supervised and conducted mass mailing campaigns.

Gained experience in diverse telemarketing, reception, and general office roles.

EMPLOYMENT HISTORY

2019-2021 Sr. Billing Specialist The Hartford, Windor, CT

2005-2019 Underwriter The Hartford, Windor, CT

2003-2005 Underwriter GE/ERC Long Term Care Solutions, Inc. Avon, CT

2002-2003 Underwriter Life Plans Waltham, MA

1997-2002 Underwriter AUL Long Term Care Solutions, Inc. Avon, CT

FORMAL AND PROFESSIONAL EDUCATION

UCONN Mini Medical School Program • Farmington, CT • 2000

• Furthered education of high-risk medical conditions and diseases to assess potential underwriting risk.

HIAA programs of study and testing • 1999-2000:

Fundamentals of Insurance Part A

Fundamentals of Insurance Part B

Long Term Care Insurance

Supplemental

Expenses

Dual Degrees B.A., Political Science and Communication • Central Connecticut State University

Mass Media concentration within communications degree

Dean s list

Member of chess club

State Senate Internship 1993

Administrative support for Amelia P. Mustone as part of Central Connecticut State University Political Science

internship.

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