Customer Service Medical Manager

REBECCA D. MARTIN

808-***-**** *************@*****.***

CAREER OBJECTIVE

To bring my strong work ethic and dependability to a position in customer service

RELEVANT EXPERIENCE:

Excellent customer service skills

Experience with cash handling

Experience with training new staff

Basic coding and billing knowledge

Ability to take vital signs

Microsoft Word, Excel, and Power Point proficient

Confident with general office procedures to include fax, computer, and telephone

Ability to work efficiently in a fast-paced environment

QUALIFICATIONS:

Confident with customer service

Ensure accuracy in order taking for customers

Cash handling and balancing receipts

Maintaining a safe and proper working environment

Supervising and training new employees

Opening and closing duties to include security, sanitation and safety

Food prep and service

Empathy for patients based on personal experience

Hard working and extremely dependable

EMPLOYMENT HISTORY:

Server

The Plaza at Waikiki June 2018-August 2021

Honolulu, HI

Dishwasher

The Plaza at Waikiki

Honolulu, HI

Cashier June 2011-August 2017

Mocha Java Café

Honolulu, HI

Cashier/Supervisor May 1998-March 2009

Taco Time Restaurant

Bothell, WA

EDUCATION:

Associate in Applied Science April 2015

Medical Office Administration Degree

Health Occupations Students of America (HOSA) Member

Health Insurance Portability and Accountability Act Certified July 2014

American Heart Association-Healthcare Professional CPR Certified February 2014

COMPUTER SKILLS:

MS Word, Excel, Power Point, Medical Manager, Internet, Social Media

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