BV
Brenda Vazquez
Professional Summary
Friendly Postmaster with 20 years of experience managing
daily postal operations. Directs and coordinates operation, management and support services. Develops detailed reports of all post office activities. Proven history of training, managing and evaluating performance for up to 102
employees.
Adaptable Postmaster successful managing team of 36 to 102 in busy post office. Excellent time management and problem- solving abilities. Skilled at opening and closing facility and managing office's inventory. Neat and clean with excellent attention to detail.
Work History
U.S. Postal Service, USPS - Postmaster
Orlando, FL
04/1990 - 10/2016
Hired, trained and evaluated performance of 102
employees.
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Assisted customers in determining proper postal service to align with individual needs.
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Developed and maintained detailed reports of all post office activities using Microsoft.
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Managed flow, operations and management services for over 500 daily post office visitors.
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Used Postal software to manage rent collection and billing for 2400 post office boxes.
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● Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed.
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● Worked flexible hours; night, weekend, and holiday shifts.
● Performed duties in accordance with applicable standards, ********@***.***
Cape Coral, FL 33914
Skills
Employee Performance
Evaluations
●
● Post Office Operations
● Postal Regulations
● Postal Product Pricing
● Corrective Actions
● Mail Confidentiality
● Postal Services Knowledge
● Stock Control
● Labor Disputes
● Policy Compliance
● Distributing Mail
● Customer Satisfaction
● Weekly Payroll
● Performance Improvement
● Inventory Control Processes
● Customer Experience
Education
09/1979
Lyman High School
Longwood, FL
policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced
environment.
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Proved successful working within tight deadlines and fast-paced atmosphere.
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Used critical thinking to break down problems, evaluate solutions and make decisions.
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Offered friendly and efficient service to customers, handled challenging situations with ease.
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● Managed daily operations of 102 employee post office.