Production Operator Customer Service
Resume:
**** ********** ***. ******, **. *****
PHONE [***] 2926349 • E-MAIL adtr0y@r.postjobfree.com
nicole jones
SUMMARY OF QUALIFICATIONS
I am a highly motivated, efficient, and versatile professional. I possess several diverse and valuable skill sets including:
●Dedicated professional with demonstrated success in management, product presentation and customer service
●Self-motivated problem solver with proven leadership and collaborative abilities. Strong interpersonal skills including, but not limited to providing excellent customer service, detail-oriented leadership, time management, and goal setting.
●Proven ability to assess client needs; establish rapport and build trust while meeting and exceeding challenging goals and objectives.
PROFESSIONAL EXPERIENCE
Machine Operator/Packer
Butterfield Foods Co. June 2016 – Current Rocky Mount, NC
Responsibilities Include:
Ensure food meets quality specifications
Package food manually and with use of machinery
Operate and adjust machinery & equipment to ensure accuracy and proper food specifications
Maintain settings on equipment and ensure supplies are full
Ensure work areas, machinery and equipment are clean, organized and always adheres to applicable safety rules
Responsible for reporting and taking necessary actions to ensure food safety and prevent food quality problems from occurring; communicating safety, quality, production, maintenance and hygiene issues to appropriate personnel
Continuous compliance with Good Manufacturing Processes (GMP’s)
Adhere to packaging work schedule and running orders
Perform other duties as assigned or required
Bruce Foods
Shipping Clerk March 2012- June 2016 Wilson, NC.
Responsible for:
Overseeing and keeping records of all shipping and receiving.
Responsible for organizing, sorting, and transferring goods from one location to another.
Monitor company packages from the start to finish, ensuring proper packing techniques and shipping practices.
Update inventory records and compile weekly or monthly reports for the management.
Taking care of customer requests and complaints.
Keeping customer records and account information up to date; process financial accounts and adjustments
Quality Assurance
Merita Bakery Jan. 2006 – March 2012 Rocky Mount, NC
Was assigned to:
Inspect raw materials to ensure consistency and integrity
Maintain, test and troubleshoot all instrumentation devices
Attempt repairs on broken or damaged products to determine the best way to scale those repairs
Test a certain percentage of all products based on industry standards
Report problems or concerns to senior management immediately
Manage our quality assurance division and ensure all employees meet their required quotas
Provide training and support to QA team
Create an effective, efficient testing protocol to be used across all product lines
PERSONAL/PROFESSIONAL REFERENCES
Latoya Lane
Former Co-worker
Betty Hawkins
Self-Employed
Tax preparer, Owner
Nina Silver
Aseptic Production Operator
Pfizer.Inc.
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