Assistant Manager Customer Service
Resume:
GIUSEPPE CONSARINO
HELLO.
*********@***.***
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OBJECTIVE
I am seeking a position with a progressive organization where I can fully utilize my organizational, managerial, and visionary skills with my high degree of team leadership and initiative. SKILLS
QUALIFICATIONS PROFILE
Over 30 years of experience in management, administration, training, and customer service in the food service industry. Eleven years of progressively advancing management positions while being responsible for a staff of 100+ employees. Vast knowledge of restaurant retail industry working environments from coast to coast in the U.S. & Italy.
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Experience in 24 hour wholesale bakery operations, expanding and managing multi-unit locations, covering all stages of sales & marketing, strategic planning, financial analysis & policy / procedures development.
Tracking current commodity prices to control costs, effectively negotiate long & short term vendor purchase contracts while maintaing quality products to customers.
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Demonstrated strenghts including creative problem solving, management of diverse responsibilities & multiple priorities, planning & execution, performance analysis, communications, staff development, initiative, leadership & accomplishing what others preceive to be impossible.
Multi lingual abilities in Italian, English & Spanish.
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Training
Performance Reporting
Product Analysis
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• Cost Control
• Cash Control
• Regulatory Agency
• Vendor Relationships
Food Service Administration
Operations Management
Restaurant Management
Financial Analysis
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• Strategic Planning
• Budgets
• Procedure & Policy Development
• Staff Development
Marketing & Sales Relations
OSHA Regulations
Multilingual
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• Food Handler Certified
• CPR Certified
GIUSEPPE CONSARINO
HELLO.
*********@***.***
CAREER
GENERAL MANAGER 2015 - PRESENT
Il Fornaio Las Vegas, NV
• Increased store sales, from $8 million to $11 million. 25% increase within 1.5 years.
• Complete responsibility of restaurant, with a team of 10 managers and 130 employees.
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FOUNDER & PRESIDENT 2005 - 2014
Roma Deli & Restaurant + Roma Deli II & Wine Shop
Las Vegas, NV
• President & C.O.O. of both restaurant locations including opening a retail specialty Wine Shop, bringing sales from
$1 million to $3 million combined in the first 3 years. FOUNDER & PRESIDENT 2004 - 2014
More Than Bread Sanborn Bakery Las Vegas, NV
• Wholesale bakery starting in a 5,000 sq ft facility, sales growth surpassing production capacity requiring a relocation to a 20,000 sq ft facility.
• $3.5 million in sales per year.
• Serviced hotels & restaurants in the Las Vegas area as well as distributed retail packaged breads to bulk supply warehouses and supermarket chains throughout Southern California, Utah
& Arizona.
MANAGING PARTNER 2000 - 2004
Il Fornaio Las Vegas, NV
• Complete responsibility of a $10 million restaurant & bakery located inside the NY NY Hotel, with a team of 14 managers and a staff of 180 employees.
• Achieving a record of highest sales in the history of the company.
$13 million to date in 2016.
MANAGING PARTNER 1991 - 1999
Il Fornaio Beverly Hills, CA
• Complete responsibility of a $6 million Beverly Hills gourmet restaurant & bakery, with a team of 9 managers and a staff of 100 employees.
• Strategic planning and budgeting, local marketing, policy and procedures development.
• Delivered increased sales from $3 million to $6 million per year. Record high in same store sales to date 2016.
WINE STEWARD ASSISTANT MANAGER 1988 - 1991
Rex Il Ristorante Los Angeles, CA
• Maintained wine inventory of over 1,000 bottles, scheduling of servers & bussers, and full responsibility of all private parties REFERENCES AVAILABLE UPON REQUEST
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