Fork Lift Travel Counselor

Larriesha Bryant

Objective

An experienced outgoing individual, seeking opportunity as Travel constant, which will benefit from strong working knowledge to make the travel arrangements.

Experience

07/2022 - 10/2022 Mindlance Remote

Travel Counselor

●Resolve customer escalation cases

●Help their clients make travel plans

●Assist customers in choosing their destination

●Corporate Travel Assistance

●Car, Hotel, and Car Reservations

07/2019 - 07/2022 T Mobile. Las Vegas, Nv

Mobile Expert

●Resolve customer escalation case

●Advise teammates on solutions to improve customer experience

●Assist customers with the means of good service.

9/2017 – 06/2019 Cheapo Air Las Vegas, NV

Supervisor On Duty

●Resolve customer escalation cases

●Help their clients make travel plans

●Assist customers in choosing their destination

4/2017 – 8/2017 Hilton Grand Vacations Las Vegas, NV

Inbound Sales Advisor

●Sale vacation packages based on destination knowledge

●Offer add-ons to enhance travel experience

●Advise teammates on solutions to improve customer experience

Education

8/2010 – 2/2011 International Air Academy Vancouver, WA

Technical Degree in Travel

■GPA: 3.71

8/2006– 6/2010 Canyon Springs High Moreno Valley, CA

Business Academy

■GPA: 3.00

Awards & Acknowledgements

■CTE/CIS Certificate of Training

oCertified competencies in Microsoft Award, Publisher, PowerPoint, Excel

■Business Academy

oBusiness training and participation in Virtual Business

■Fork Lift Certificate

oCertification in Sit Down, and Pallet Jack

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