Christopher McCall 678-***-****
*****@******.*** Linkedin.com/in/McCallChristopher
Accomplished Sales Director with over 23 years of experience in developing and leading highly successful sales organizations while consistently achieving and outpacing sales goals and performance measurables. Proven talent for aligning business strategy and objectives with established business development and sales management paradigms to achieve maximum operational impacts with minimum resource expenditures. Areas of Expertise
Key Account Management Fiscal Management / P&L Accountability
Revenue / Market Share Increases Sales, And Marketing
Positive EBITDA / Earnings Impact Continuous Process Improvement
Cost Control / Reduction Technology Introduction / Enhancement
Vendor Selection / Management Team leadership
Professional Experience
National Sales Director Feb 2015 – Present
Drone Services of Georgia
Provide expert direction to 6 inside sales reps,18 outside sales reps and 24 field service reps spanning 18 states. Assume full responsibility in exceeding sales objectives as well as expense and activity reporting of all sales personnel, which involve the development of sales plans, team training, sales playbooks, goals, forecasts and budgets.
Ensure knowledge of the needs of diverse customer base and execute programs, including sales promotions and customer input to product marketing.
Played a lead role in increasing government contracts sales from $300K to $4.3M from 2016 to 2019
Initiated the establishment of account management plan for Top 25 customers for each region to maximize customer loyalty and drive upgrade and new sales
Instrumental in building sales processes utilizing Salesforce CRM to provide real time transparency to sales reps as it relates to measuring performance relative to goals by developing a framework for service standards, team coaching, pipeline forecasting.
Led the creation of a tactical plan for entering two new vertical markets by coordinating with strategic partners in product and service development, quality control operational strategies, and reporting around growth targets and sales performance metrics.
Increased annual contract value (ACV) by 13% through rationalizing discounts and channel margins on service contracts in FY20 & FY21.
Sales Director Oct 2007 – Feb 2015
Sunrise Moving and Storage Company
Implemented Solution-Selling methodology and created Salesforce CRM reporting structure that improved the forecasting relevancy and accuracy by over 50% on a quarter- by-quarter basis.
Spearheaded the implementation of sales enablement CRM software to allow for improved metric tracking, call visibility, and account strategy FY12 Achieved 102% to Plan FY13 Achieved 110% to Plan FY14 Achieved 120% to Plan.
Implemented an aggressive account development strategy in key growth areas, including Truckload brokerage, "Final Mile", third party warehousing, and Contract Logistics. Results include 67% growth in Expedited revenue, 102% growth in Expedited shipments, 32% growth in brokerage revenue, and 9% growth in total shipments.
Led a team of 10 outside sales reps, 3 inside sales Sales Manager Aug 2002 – Jun 2007
Cathcart Allied Storage Company
As a player/coach, built a solid operating cadence for outside sales for both new business and renewal/customer retention sales team with individual focus around the pipeline, forecasting, deal review, sales execution, deployment, and revenue realization
Optimized sales capacity through streamlining processes, increasing selling time, double customer touches increasing retention rates by 10%.
Led a team of 8 outside sales reps, 4 inside sales rep and 3 customer service agents Education
Bachelor of Science in Business Administration Troy University Licensed Unmanned Aerial Systems Pilot – 2017 Federal Aviation Administration