Lisa Cross

Grand Island, NE *****

adtqw0@r.postjobfree.com

+1-308-***-****

To obtain a position utilizing my customer service, managerial, and business skills and establish a mutually beneficial employment arrangement.

Work Experience

CNA - Certified Nursing Assistant

Riverside Lodge Assisted Living-Memory Support - Grand Island, NE September 2020 to Present

Patient Care; assisted nurses with care and well-being of patients. Administrative; detailed record keeping of patient care.

Librarian Assistant

Grand Island Public Library - Grand Island, NE

May 2013 to April 2020

Receptionist; greeting customers, answering queries via telephone or in person, checking materials out of various kinds to patrons, administrative duties, record keeping, filing, sorting and categorizing. Cashier; taking payments for memberships and material use.

Customer Service/Front Desk Staff

YMCA - Grand Island, NE

2007 to October 2018

Receptionist; greeting customers, answering queries via telephone or in person, checking in members and administrative keeping of records. Supervisor; giving tours to prospective members, supervision of building by periodic personal inspection and/or observation of security camera system. Cashier; taking payments for memberships and class registrations.

Certified Nursing Assistant

Saint Francis Medical Center - Grand Island, NE

2005 to 2007

Patient Care; assisted nurses with care and well-being of patients. Administrative; detailed record keeping of patient care.

Certified Nursing Assistant

Litzenberg Memorial County Hospital - Central City, NE 2003 to 2005

Patient Care; assisted nurses with care and well-being of patients. Administrative; detailed record keeping of patient care.

Photographer

Olan Mills Studio - Muskegon, MI

2001 to 2002

Customer Service; took photographs, set appointments and provided customer consultations. Cashier; took payments for services and products rendered.

Manager

Target One Hour Photo - Grand Rapids, MI

1999 to 2001

Customer Service; provided service for photographic development by taking specific orders and resolving product discrepancies. Managerial; inventory of products, scheduling of employees, fulfilling staffing requirements and supervision of employees. Cashier; taking payments for services and products, performing exchanges and/or refunds, making banking deposits. Education

Associate in Nursing Program

Central Community College

2002 to 2004

Skills

• Management experience

• Articulate and creative, offering innovative and practical solutions

• Quickly learn procedures and methods

• Enjoy working with people

• Excellent communication, interpersonal and organizational skills

• WORK WELL IN A HIGH PRESSURE ENVIRONMENT

• ABLE TO HANDLE MULTIPLE PROJECTS CONCURRENTLY

• ABLE TO RECOGNIZE CLIENT NEEDS, AND MEET THEM

• Assertive

• self-motivated

• goal-oriented

• organized

• efficient

• Library Services

• Photography

• Cataloging

• Hospital Experience

• Nursing

• Leadership

• Supervising experience

• Barista experience

• Customer service

• Coffee experience