Dale J. Simons
*** ********** ******, *******, ** 14580
Mobile: 585-***-**** • Email: **********@*****.***
Career Profile: Accomplished Project and Quality Assurance Manager with a proven record of success. Possesses exceptional analytical and program integration skills. Effective management capabilities, broad technical skills and expertise in managing multiple projects from conceptual to product launch.
Areas of Expertise: Project Management • Quality Assurance • Resource Management • Regression Testing • Software Reliability Testing • Hardware Reliability Testing • Data Analysis • Procurement • Personnel Management • Requirement Validation • Training • Team Building & Leadership • Budget Planning
Project Management & Related Quality Assurance Experience
Quality Assurance Engineer, Liazon Corporation, Buffalo NY 2016 to Present
Oversaw functional and non-functional testing efforts, including automated regression, performance, exploratory, security, and risk-based testing
Managed the Triage team to ensure timely handling of consumer reported issues; reduced average initial response time by over 30%
Responsible for the overall quality of two SaaS products in the health and benefits space
Created new test cases to make sure that new functionality was tested to the highest quality and prevent regression
Addressed all software bugs and ensured they were brought to correct development team in a timely fashion
Project Manager, Xerox & HCL Corporation, Webster, NY 1994 to 2016
Onsite at Xerox Corporation after transition from Xerox to HCL in July 2011
Direct Project Management activities within the Quality Assurance Organization. Work closely with the product development team in delivering quality products from the concept stage thru product launch.
Successfully managed the Print Driver organization in the release of up to 30 products each fiscal year. Completed all tasks by utilizing both onshore and offshore resources for a 35% reduction in overall test costs.
Experienced in System Reliability, Regression, Stress and Field Testing. Implemented test changes and incorporated a 30% reduction in total testing costs.
Coordinated process improvement in the delivery of products using Agile Development which resulted in cost savings of testing and development.
Experienced in the hiring & training of employees and performing yearly feedback and performance appraisals. Have managed a staff up to 50 direct & contract personnel in a given year.
Identified and managed to help reduce costs of up to 20% by reducing replication of testing and utilizing the sharing of resources across multiple teams.
Effectively defined and led the transfer of knowledge from onshore to offshore personnel to reduce the costs of overall testing.
Experienced in working closely with product development and marketing teams.
Trained in all aspects of Project Management
Procurement Manager, Toshiba Corporation, Parsippany, NJ 1993 to 1994
Managed the local procurement team within the Copier Division. Created cost analysis for the procurement of parts and implemented the process for the qualification of parts. First year cost savings in excess of $1.0 million. Hired and managed a team to meet all project goals.
Test Engineer, Xerox Corporation (Contract) Webster, NY 1991 to 1993
Test Engineer and Lab Supervisor of up to 40 personnel working on system tests. Created and implement test plans and test reports on a weekly basis.
EDUCATION
B.S. Engineering and Management, Clarkson University, Potsdam, NY
A.S. Engineering, Canton College of Technology, Canton, NY