Administrative Assistant Director

DIONNA COLVIN

**** ******* *****, ********, ** **501 · 607-***-****

************@*******.***

To utilize my leadership skills to promote health and wellbeing. I am proficient in identifying areas of concern, planning, developing, and implementing strategies. My strategies are aimed to meet the holistic needs of patients to ensure positive patient-centered outcomes.

EXPERIENCE

SEPTEMBER 2021 – PRESENT

HEALTH SERVICES ADMINISTRATOR, CORIZON, DEPARTMENT OF CORRECTIONS

Maintains effective working relationships with correctional, nursing, and mental health staff. Directs work of mental health, nursing, and administrative assistant staff. Hires employees and evaluates performances. Responsible for providing, planning, and monitoring staff orientations and education. Develops, implements, and monitors departmental policies and procedures. Responsible for monthly CQI and infection control studies, processes, and evaluations. Conducts monthly staff meetings and a liaison with all levels of administration, physicians, outside facilities to maintain high practice standards. Ensures the standards and policies are in alignment with the department of corrections contact with YesCare.

AUGUST 2020 – SEPTEMBER 2021

DIRECTOR OF NURSING, WYOMING LIFE RESOURCE CENTER

As the director of nursing, I report to the facility administrator. I am responsible for the day-to-day operations of nursing, pharmacy, the dental departments. Daily review of nursing and direct support staff of documentation. I implemented the SBAR documentation and Glasgow coma scale initiation policy and followed up with daily general events. I continue to update current policies and procedures based on evidence-based practices. I am most proud of building a strong nursing team and have increased our staffing numbers. The nursing department had a deficiency-free annual survey. I complete monthly reports to track and show improvements. I send these reports to our quality department, and they are viewed with the interdisciplinary team monthly.

OCTOBER 2016 – AUGUST 2020

CARE MANAGER, iCircle

Conducts assessments to identify the needs of our patients to ensure the outcome is patient-centered. Collaborates with the healthcare team and patient to determine a plan to meet the patient’s needs, medically necessary, appropriate care level, and reflect financial responsibility. Implements strategies which are patient centers. Determine if patient outcomes meet the needs of the patient. Proficient in utilization management, patient reviews, and discharge planning. Works closely with the Medicare and Medicaid population.

AUGUST 2013 – OCTOBER 2016

ASSISTANT DIRECTOR OF NURSING, Corning Hospital / Guthrie

Supervised nursing and support personnel. Responsible for adequate staffing. Worked with the DON to identify and resolve department deficiencies. Development of correction plans. Identified and audited quality issues. Conducted patient and staff rounds, coordinated nursing services, staff performances, reviews, and maintained quality standards.

MAY 2011 – OCTOBER 2016

REGISTERED NURSE, SOUTHPORT CORRECTIONAL FACILITY

Examined, diagnosed, and treated incarcerated patients. Responds to emergencies, medication management, therapeutic communication, and caring for behavioral and psychiatric issues. Actively participated in the accreditation renewal process for the medical department, worked in the pharmacy, rounded with the doctors, social workers, and counselors to maintain quality and continuity of care.

EDUCATION

MAY 2020

PMHNP STUDENT, ROCKY MOUNTAIN UNIVERSITY OF HEALTH PROFESSIONS

Course work includes psychopharmacology, advanced health assessment, psychological interviewing, advanced pathophysiology, advanced nursing practice, and adult and geriatric didactic.

MARCH 2014

MSN / MHA, University of Phoenix

Coursework: created an algorithm of the emergency room based on the community needs assessment to improve patient flow. GPA 3.9 achieved a dual degree in nursing and healthcare administration. Excelled in ethical and financial management classes.

JUNE 2013

BSN, University of Phoenix

GPA 3.5. Course work included a community and family assessment along with the standard nursing curriculum.

SKILLS

Excellent listening, verbal, and writing skills.

Willingness to establish a healthy working relationship with staff and patients.

Patient and family advocate

Able to manage conflict

Able to motivate staff, prioritize and improve efficiency.

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