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Customer Service Practical Nurse

Location:
Union, NJ
Posted:
November 28, 2022

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Resume:

Rasheeda Wiggins

**** ****** *** *** #* 908-***-****

Union, NJ 07083 adtqt4@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Offering career-long history in supervising and providing direct care to individuals with intellectual disabilities. Group home and Supported Living Assistance Program management. Provided excellent customer service to clients and professionals within the medical and social service industry. Highly organized, with the ability to effectively coordinate tasks and ensure they are accomplished within a timely manner. An effective leader, skilled in enlisting the support of all team members. Possess excellent work ethic, autonomous. Ability to anticipate a problem and provide effective solutions. Skilled Nurse with track record of delivering high quality patient care. Other skills include: proficiency in MS Office Word, Excel, PowerPoint, Outlook, Windows, PCC and EMAR. Clinical skills include: EKG, Phlebotomy, Obtaining Patient Vital Signs, Glucose Testing, Insulin Administration, Medication Administration, G-tube Medication Administration and Feeding, Wound Care, Tracheostomy Care, Foley Catheter Care, and Injections.

EDUCATION/CERTIFICATIONS

October 2010 Boggs Center of Developmental Disabilities / Robert Wood Johnson Medical Center New Brunswick, NJ Certified Mental Health Supports May 2020 Union County College Plainfield, NJ Licensed Practical Nurse EXPERIENCE

June 2022 to Present Community Options, Denville, NJ LPN/Medical Group Home Manager

• Manage day to day operations of Group Home.

• Conduct staff meeting to review case management services, behavioral and care plans, medical updates, review agency policies, provide team development opportunities, and share information.

• Maintain Medical and ISP Files.

• Schedule staff trainings to ensure certifications are up to date.

• Prepare, monitor, and maintain group home budget including purchase orders and vouchers. Maintain finances according to Fiscal Standards and Audits.

• Prepare and follow up on Unusual Incident Reports.

• Manage EMAR (check for accuracy and errors), update EMAR discontinue and enter new medication orders).

• Administer breathing treatments and O2 therapy.

• Provide wound care.

• Administer Medication/ Document Medication in EMAR.

• Administer G-tube Medications/Feedings.

• Complete Medication Reconciliation.

• Test glucose/ Administer injections.

• Assess changes in residents’ condition and response to medication.

• Observe patients, report concerns to RN and Physician. Rasheeda Wiggins

1747 Walker Ave Apt #D 908-***-****

Union, NJ 07083 adtqt4@r.postjobfree.com

November 2020 to May 2022 Sunrise Senior Living, Summit, NJ LPN

• Distribute Medication/Documentation of Medication.

• Complete Medication Reconciliation.

• Complete fall, skin and infection incident reports.

• Input doctors’ orders, medication and lab orders.

• Provide Foley care.

• Provide wound care.

• Administer Covid-19 testing, rapid and PCR.

• Respond to clinical alerts and medical emergencies.

• Complete Wellness Assessments.

• Specimen collection.

• Test glucose/ Administer injections.

• Liaison between residents, families, doctors and medical professionals.

• Manage and update EMAR.

• Administer breathing treatments and O2 therapy.

• Assess changes in residents’ condition and response to medication.

• Observe patients, report concerns to RN and Physician. July 2018 to Dec 2018 New Concepts for Living, Rochelle Park, NJ Group Home Manager

• Managed day to day operations of group home.

• Ensured staff were properly trained according to Agency, DDD, and CARF policies and standards.

• Provided advocacy, network and coordination with agencies and professionals who provide behavioral, medical, psychiatric, educational, and recreational supports for members and their families.

• Conducted staff meeting to review case management services, behavioral plans, medical updates, review agency policies, provide team development opportunities, and share information.

• Maintained Medical and Master files.

• Prepared staff schedules.

• Scheduled staff trainings to ensure certifications are up to date.

• Responded to emergency calls and staff call outs on 24-hour basis.

• Prepared and followed up on incident reports.

• Prepared, monitored, and maintained group home budget including purchase orders and vouchers.

• Ensured behavioral plans were in place.

• Ensured successful licensing inspections according to DDD and CARF standards. Rasheeda Wiggins

1747 Walker Ave Apt #D 908-***-****

Union, NJ 07083 adtqt4@r.postjobfree.com

Nov 2013 to Feb 2015 CommunityAccess Unlimited, Elizabeth, NJ Assistant Director

• Managed day to day operations of group home and supported living apartments.

• Managed and prepared time sheets to ensure accurate payroll processing.

• Coordinated and conducted Individual Habilitation Plan and Interdisciplinary Team Meetings.

• Ensured staff were properly trained according to Agency, DDD, and CARF policies and standards.

• Provided advocacy, network and coordination with agencies and professionals who provide behavioral, medical, psychiatric, educational, and recreational supports for members and their families.

• Conducted staff meeting to review case management services, behavioral plans, medical updates, review agency policies, provide team development opportunities, and share information.

• Maintained Medical and Master files.

• Prepared staff schedules.

• Scheduled staff trainings to ensure certifications are up to date.

• Responded to emergency calls and staff call outs on 24-hour basis.

• Prepared and followed up on incident reports.

• Prepared, monitored, and maintained group home budget including purchase orders and vouchers.

• Ensured behavioral plans were in place.

• Ensured successful licensing inspections according to DDD and CARF standards. Mar 2008 to Nov 2013 Community Access Unlimited, Elizabeth, NJ Support Leader

• Supervised medical aspects of program.

• Supervised staff.

• Maintained Medical Case Files.

• Maintained Medical Administration Records.

• Reconciled medications upon delivery.

• Administered medication

• Completed bi-weekly medication counts.

• Performed blood glucose testing.

• Scheduled and transported members to Medical and Psychiatric appointments.

• Ensured behavioral plans were in place.

• Ensued nutrition plans were in place.

• Assisted with Activities of Daily Living Skills/Independent Living Skills.

• Provided direct care and support to individuals with intellectual disabilities.

• Provided in-home support

• Ensured entitlements: SS Benefits, SNAP, housing and governmental programs were in place.



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