Sales Associate Call Center
Resume:
Hazel Marie Antoine
Houston, TX *****
************@*****.***
Summary
Hardworking and reliable always, with strong ability in communication skills,
Responsible and friendly hazel marie able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
Dispute mediation
Cash register operation
Teamwork
Beauty supply brand promotions
Call center experience
Experience
December 2020 to Current
Beauty supply Houston, TX
Retail Sales Associate
Increased customer service feedback scores [Number]% by delivering outstanding service to [Number] customers daily.
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Help customers load purchased equipment when necessary.
December 2018 to October 2020
Goodman Networks Inc. Houston, TX
Machine Operator
Documented daily production data and submitted accurate time logs to keep management up-to-date, using [Software].
Set up and operated production equipment according to daily work orders and safety procedures.
Built and packaged products to comply with multiple work orders and deadlines.
May 2019 to August 2019
Sam Houston Race Park Houston, Texas
Server
Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Education and Training
August 2018 Cypress Falls High School Houston, TX
High School Diploma
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